Tanita BC-41 Troubleshooting, RS-232C Interface Instructions, Problem List, Specifications

8.Troubleshooting

Problem List

If problems occur, please refer to the following instructions before you ask for repairs.

Problem Solution

RS-232C Interface Instructions

This section describes the interface for outputting the BC-418 Body Composition Analyzer measurement results as

RS-232C signals to personal computers and other external devices.

CAUTION Only connect IEC950-compliant computers to the BC-418.

Nothing appears on the display after			• Please confirm that the Control Box is properly connected to the AC
pushing [	ON	] key.		Adapter and the AC Adapter is properly connected to the cable.
	OFF
E-01 is displayed.			• E-01 is displayed when the impedance shows an abnormal value
				compared to height and weight.
				Please make sure that measurement was carried out with bare feet, the
				electrodes or the soles of the feet were clean, and the feet were correctly in
				contact with the electrodes. If the feet are dry or have calluses, place water on
				the electrodes before stepping on the unit.
			•	It is possible that the body fat ratio exceeds the measuring capacity.
				Please stop measuring.
E-02 is displayed and the reading of			•	This sign is displayed when the body fat percentage of the trunk is too
the trunk cannot be obtained.				low and is off the measureable range.
			•	Please refer to the readings of other parts for the body fat.

Specifications

Communication Standard	EIA RS-232C Compatible
Communication Method	Asynchronous Transmission
Signal speed	4800 baud
Data bit length	8 bits
Parity	None
Stop bit	1 bit
Terminator	CR+LF

Signal lines and connection methods

Terminal number	Signal name
2	RXD
3	TXD
5	GND

E-11 is displayed.	•	E - 11 is displayed when there is a loose connection between the control
		box and the weighing platform.
	• Confirm that none of connections between the scale and control box are
		loose or unplugged.
	• There may be excessive vibration which will disturb the measurement process.
E-12, 13 or 14 is displayed.	• The equipment requires readjustment.
E-16 is displayed.	• Measurement is not possible because impedance is unstable. In order to
		improve electrical conductivity, please clean the soles of the feet or
		place water on the electrodes before using the equipment.
No print out	• Please confirm the number of print outs selected is more than 0. (See P. 13)
	•	Please confirm that the correct brand of paper is used.
	•	Please confirm that the printer paper roll is placed in the correct position.
	•	Please confirm that the printer paper is not jammed.
The printer paper does not come out.	•	Please confirm the printer paper is not jammed.
P.End is displayed and the equipment	• The printer paper is used up. Please put in a new printer paper roll. (See P.11)
is incapable of taking a measurement.	•	Please confirm that the printer paper is being advanced properly.
	• Please make sure that the Paper Release Lever is not in the “Up” position. (See P. 25)
---- is displayed.	• It is possible that the maximum weight capacity has been exceeded.
		Please stop measuring.
uuuu is displayed.	• Do not stand on or put things on the Weighting Platform before starting measurement.
The power has turned off during measurement.		Start measurement after confirming there is nothing on the Weighing Platform.
Feed Key is not functioning.	•	It is possible that the number of print outs selected is 0 or the Weight
		Scale Mode has been selected. Please select the Body Fat Measurement
		Mode and select a number larger than 0 for the number of print outs.

•Connection example Always use a reverse cable when connecting to an external computer.
		Personal computer or
		other device
1.
2.	RXD	RXD
3.	TXD	TXD
4.
5.	GND	GND

•An RS-232C connector (D sub 9-pin male) is located in the lower center on the back of the control box. •Use an RS-232C cross cable when connecting to a personal computer or other device.

RS-232C connector (D sub 9-pin male)

RS-232C cross cable

D sub 9-pin female

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