Elo TouchSystems 2401LM user manual Warranty Information

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Chapter 8: Warranty Information

Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the Touchmonitors and their components is three years.

Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from time to time make changes in the components delivered as Products or components.

Buyer shall notify Seller in writing promptly (and in no case later than 30 days after discovery) of the failure of any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such product, unless otherwise directed in writing by the Seller. Within thirty days after submitting such notice, Buyer shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller at Buyer’s expense and risk.

Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either

(i)modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.

These remedies shall be the buyer’s exclusive remedies for breach of warranty. Except for the express warranty set forth above, seller grants no other warranties, express or implied by statute or otherwise, regarding the products, their fitness for any purpose, their quality, their merchantability, their non-infringement, or otherwise. No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein. Seller’s liability under the warranty shall be limited to a refund of the purchase price of the product. In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special, consequential, indirect, or incidental damages.

Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and

(ii)determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer’s products, which include or incorporate Products or components manufactured or supplied by Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or warranties concerning same.

 

User Manual 2401LM

© 2013 Elo Touch Solutions, Inc. All rights reserved.

SW200127 Rev A - Page 30 of 32

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Contents Elo Touch Solutions 2401LM Touchmonitor SW200127 Rev aDisclaimer Trademark AcknowledgmentsSW200127 Rev a Page 3 Medical and Healthcare Application Disclaimer Storage / Transportation 10 % t o 90% Altitude ClassificationStorag e / Transportation O 3,000mEuropean Standards and Classifications Standards EN 60601-1-2Equipment and Systems On Power Supply ElectrostaticIEC IEC MHz to Conducted RFRadiated RF GHzOutput Power Rated MaximumTransmitter 100 Table of Contents Precautions IntroductionProduct Description Installation Connector Panel & InterfacesUnpacking the Touch monitor Touchmonitor Connections Installing the Touch Technology Software Drivers SW200127 Rev a Page 16 Mounting General Mounting InformationRear Vesa Mount Stand Mounting Vesa Mounting OptionsErgotron Touch PowerOperation VideoOn-Screen Display OSD Phase TemperatureVolume OSD TimeoutOSD and Power Lockouts AudioTechnical Support Solutions to Common ProblemsProblem Suggested Troubleshooting Technical AssistanceSafety & Maintenance SafetyCare and Handling Waste Electrical & Electronic Equipment Directive Weee Regulatory Information SW200127 Rev a Page 27 Ethers Pbde PcbaSW200127 Rev a Page 29 Warranty Information Installing Software Drivers, 15 internal speakers IndexAgency Certifications Altitude Getting in Touch with Us Check out our website