Voice Mail
VM8000 InMail
The VM8000 InMail Solution is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It is an embedded solution for the UNIVERGE SV8100 that provides digitally‐integrated voice messaging capabilities and Automated Attendant features to meet a SMB’s communication needs both now and in the future.
VM8000 InMail’s Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialling options. They can direct themselves to the called party without being placed on hold or having their calls dropped.
Employees can also efficiently manage their calls and messages with easy one‐touch access to voicemail features. With VM8000 InMail’s advanced call processing capabilities, employees no longer need to manually direct and route callers. The Automated Attendant routes each incoming call based upon the time‐of‐day and day‐of‐the‐week and can provide different announcements and dialling options for each number in the office.
Key Features:
Voicemail: |
|
| |
• | Conversation Recording | • | Auto‐Help Voice Prompts |
• | Answering Machine Emulation | • | Auto‐Forward to Mailbox |
• | Fax Detection | • Programmable Individual Security Code | |
• | Interactive Softkeys | • Real Time and Date Stamp | |
• | Message Count Display | • | One‐Touch Forwarding |
• | Programmable Voice Prompts | • | One‐Touch Mailbox Access |
• Three Personalized Mailbox Greetings | • | One‐Touch Message Retrieval | |
• | Message Forwarding | • One‐Key Call to Sender | |
• Announcement Mailbox for One‐Way | • | Confidential/Urgent/Future Message | |
| Information |
| Delivery Options |
• Remote or Local Message Notification (on or | • Guest & Group/Department Mailbox Types | ||
| offsite) |
|
|
•Remote Programming via WebPro/PCPro Voice Mailbox
Automated Attendant: |
|
| |
• | Answer Schedule Tables | • | Single Digit Transfer |
• | Park and Page | • | Individual Trunk Greetings |
• | Capture Caller ID | • Three Day, Night and Holiday Greetings | |
•Flexible Answering Based on Trunk Time‐of‐Day and Day‐of‐Week
Licensing controlled by CD‐CP00 for the following features:
oNumber of Voice Ports o Number of Languages
Document No. SIB 244 | Page 38 of 52 | 1st July 2008 |
NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document. The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd. This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd.