NEC SV8100 specifications Voice Mail, Key Features

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Voice Mail

VM8000 InMail

The VM8000 InMail Solution is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It is an embedded solution for the UNIVERGE SV8100 that provides digitally‐integrated voice messaging capabilities and Automated Attendant features to meet a SMB’s communication needs both now and in the future.

VM8000 InMail’s Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently. When customers call in, an instruction menu announcement plays to provide them a choice of dialling options. They can direct themselves to the called party without being placed on hold or having their calls dropped.

Employees can also efficiently manage their calls and messages with easy one‐touch access to voicemail features. With VM8000 InMail’s advanced call processing capabilities, employees no longer need to manually direct and route callers. The Automated Attendant routes each incoming call based upon the time‐of‐day and day‐of‐the‐week and can provide different announcements and dialling options for each number in the office.

Key Features:

Voicemail:

 

 

Conversation Recording

Auto‐Help Voice Prompts

Answering Machine Emulation

Auto‐Forward to Mailbox

Fax Detection

• Programmable Individual Security Code

Interactive Softkeys

• Real Time and Date Stamp

Message Count Display

One‐Touch Forwarding

Programmable Voice Prompts

One‐Touch Mailbox Access

• Three Personalized Mailbox Greetings

One‐Touch Message Retrieval

Message Forwarding

• One‐Key Call to Sender

• Announcement Mailbox for One‐Way

Confidential/Urgent/Future Message

 

Information

 

Delivery Options

• Remote or Local Message Notification (on or

• Guest & Group/Department Mailbox Types

 

offsite)

 

 

Remote Programming via WebPro/PCPro Voice Mailbox

Automated Attendant:

 

 

Answer Schedule Tables

Single Digit Transfer

Park and Page

Individual Trunk Greetings

Capture Caller ID

• Three Day, Night and Holiday Greetings

Flexible Answering Based on Trunk Time‐of‐Day and Day‐of‐Week

Licensing controlled by CD‐CP00 for the following features:

oNumber of Voice Ports o Number of Languages

Document No. SIB 244

Page 38 of 52

1st July 2008

NEC Australia Pty Ltd shall not be liable for any direct, indirect, consequential or incidental damages about the use of the information included in this document. The information in this technical documentation is advisory in nature and is subject to change. NEC may make improvements and changes in the products described in this documentation without notice. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd. This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd.

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Contents Table of Contents Univerge SV8100Introduction What is included in Release 1? SV8100 Basic System CapacityChassis Basic Expanded UnlimitedFeature Comparison IPKDocument No. SIB IP MLT ITH = Megaco Document No. SIB Document No. SIB 1st July CD‐CP00‐AU Main Software Files Software VersionsPackage Application Version Documentation Title Document NoACD MIS Customer CDApplication CD PcproLicensing Accessing the Licensing ServerLicense Logins Licensing ServerDemo License Hardware ReplacementDealer Portal Process Summary‐OR‐ PC PRO MethodManual Method System Licenses UM8000 Mail Stock No License Code Description Stock No License Code DescriptionVM8000 InMail Stock No License Code Description InACD SoftPhone Stock No License Code DescriptionSystem Hardware Blades and Options Stock No Model Name Description Picture Media Stock No Product Name Description Picture Model Name Description Picture Battery Backup Stock No Product Name Description PictureSpare Parts Terminal Hardware DT700 IP Multiline TerminalsAdaptors Consoles Stock No Model Name Description Picture 44240224424023 PanelsModules Stock No Model Name Description Picture Recommended Headsets Terminal OverviewLegacy Terminal Compatibility Model Name DescriptionRequired equipment Installation of IP TerminalsBGM Process OverviewBuilding the configuration file Document No. SIB 1st July Configuring a FTP server Configuring a Dhcp server using Windows 2003 Server G955 Dect Handset AP200S SIP Access PointG355 Dect Handset DAP Manager SV8100 AP200S SpecificationsDAP Manager Messaging, Inbox, select Listen to voicemail, and then Settings, Connectivity, Register. Select the requiredG355/G955 Quick Reference Guide Registering IP Dect terminals Click Programming Unregistered Phones IP Phone List Key Features Voice MailUM8000 Unified Messaging UM8000 Notes UM8000 Service Conditions Compact Flash Voice Ports HardwareStorage Fax PortsVoicemail Comparison Chart 2GB = LIFO/FIFO 512MB = ACD-MIS Application PC Programming PCPro IPKEnhancement List Remote Access via Dialup Modem PC Programming WebPro NEC’s UNIVERGE360 Benefits of UNIVERGE360