Mitel IP8820 manual Party Conference, Call Waiting

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IP8820 Broadworks IP Phone

User Guide

-Call Forward No Answer – redirects incoming calls that are not answered in the configured no answer time.

-Call Forward Busy or No Answer – redirects incoming calls if the line is busy or not answered after the no answer time expires.

-Call Forward All Calls – immediately redirects all incoming calls.

To set up Call Forward:

oPress the CallFwd softkey.

oUse the Previous-Next softkeys to select the desired Call Forward condition. o Press the OK softkey.

o Input the destination where you want your calls sent.

o Press the OK softkey. The display shows “(x) Fwd to ext” indicating the forward condition and destination for the calls.

(B)= Busy, (N) = No-answer, (BN) = Busy or No-answer, (U) = Unconditional

To disable Call Forward:

oPress the CallFwd softkey. The message “(x) Fwd to xxxx” disappears from the LCD.

3.7. 3-Party Conference

The IP Phone has a 3-Party Conference feature that lets you converse with two other parties simultaneously.

To set-up a conference:

oPlace first call as normal.

oPress the Conferen softkey. The call status changes to hold and you receive dial tone. o Dial the number you want to join the conference.

o When the party answers, press the Join softkey to establish the conference.

To end your conference:

oHang up the handset.

To cancel a conference, for example the second party does not answer or is busy:

oPress the EndCall softkey.

3.8. Call Waiting

With Call Waiting configured, while you are in a call the IP Phone alerts you of an incoming call. The line button flashes and you receive a beep tone over the active conversation to indicate the new call. In addition, during the ring signal, the LCD displays the incoming caller id so you know who is calling before you interrupt the current call.

To answer an incoming call while on a call:

oPress the Answer softkey. The active call changes to the hold state and the new call connects.

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Dec. ‘08

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Contents IP8820 IP Phone IP8820 Broadworks IP Phone User Guide What is new in this release? Table of Contents IP8820 Broadworks IP Phone IP8820 IP Phone Overview IP8820 Broadworks IP Phone LAN Installing your IP8820 PhonePutting a Call on Hold Using Features of IP8820 PhoneReceiving a Call Placing a CallCall Forward Using Blind Call TransferAnnouncing a Call Transfer Call Waiting Party ConferenceDND Do-Not-Disturb RedialSpeed Dial Buttons Speed Number DialingDSS/BLF Coverage Accessing Your Voice MailMuting a Call Hotline/Warm-Line Using the Phone Book Menu Advanced Services and the IP8820 Phone LCD MenuUsing the Call Logs Menu IP8820 Broadworks IP Phone User Guide Barge-in Private HoldLCD Contrast Setting Your PreferencesRing Setting Setting Line Ring Type and Delay Enabling Automatic Headset Operation Ringer OffFeature Description Setting Flexible ButtonsSntp Server Address Time ConfigurationDST Auto Adjustment Enabling Speed Number Dialing Lock Outgoing CallKey Tone Language SettingAppendix a Dial Pad Character Set Country Appendix B Time ZonesLGN8820-1002SBUG-01.00 Nov. ’08