Mitel 5215 manual Making and Answering Calls, Make a Call PBX, Make an External Call KTS

MAKING AND ANSWERING CALLS

If your telephone system operates as a PBX, the Prime Line can be used for both incoming and outgoing calls. Outgoing calls require dialing a line access code (usually "9") followed by the telephone number.

In a key telephone system (KTS), the Prime Line is used for internal (Intercom) calls only. Outgoing calls require the use of Line keys.

Make a Call - PBX

1.Lift the handset.

2.Dial the extension number or a line access code (usually "9") and the telephone number for an outside call.

-OR-

Press a Speed Call key.

Make an External Call - KTS

1.Lift the handset.

2.Press a Line key.

3.Dial the telephone number. -OR-

Press a Speed Call key. -OR-

Press REDIAL.

Make an Intercom Call - KTS

An Intercom call is a call between two extensions, which either pages or rings the called extension.

To switch between a ringing intercom call to a paged intercom call:

1.Make a call.

2.Do one of the following while listening to ringback tone:

„Press the Direct Page feature key.

„Dial *48.

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