Mitel 5215 manual Using Advanced Features, Account Codes, To answer a Callback

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USING ADVANCED FEATURES

Account Codes

To enter an Account Code at the start of a call:

1.Press the Account Code feature key.

2.Enter the account code.

3.Dial the telephone number.

Callback

To request a Callback when you reach a busy or unanswered telephone:

zPress the Callback feature key.

To answer a Callback:

zLift the handset.

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Contents User Guide Page Contents Using Advanced Features About Your Phone TRANS/CONF, CANCEL, REDIAL, SPEAKER, MESSAGE, MicrophoneDesignation Card Telephone status indicatorsTips for Your Comfort and Safety Ringer Control Handset Receiver Volume ControlSpeaker Volume Control Customizing Your PhoneFeature Keys To program a feature keyTo display information about a key To change the display language Language ChangeMake an Intercom Call KTS Making and Answering CallsMake a Call PBX Make an External Call KTSAnswer a Call RedialTo redial the last number that you manually dialed Speed Call Keys To dial a stored Speed Call numberTo store a Speed Call number Speed Call Personal To dial a stored personal Speed Call numberTo store a personal Speed Call number Handsfree Operation Call Handling Auto-AnswerHold To transfer an active call during headset operation TransferTo place a call on hold and not To Transfer an active callTo alternate between the two parties ConferenceSwap To leave a ConferenceCall Forward To program Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Enhanced To turn Call Forward on and off once it has been programmed Call Forward No Internal/External Split Call Forward No Internal/External Split Enhanced Call Forward Im Here To cancel Call Forward Im Here from the station that set itTo toggle call forward Call Forward ForcedCall Forward Toggle To force an incoming call to be forwardedMessaging Callback Messaging AdvisoryTo enter an Account Code at the start of a call Using Advanced FeaturesAccount Codes CallbackCall Park To park a call that is on your prime line Line 1 keyTo retrieve a parked call from another phone Call Park System To park a call in system orbitTo return to the caller if all the system orbits are busy To park a call in a specific orbit To retrieve a call parked using an Orbit # feature keyCall Park Specific Orbit Call PickupOverride Intrude Call Park Destination PhoneCampon Do Not DisturbPaging PA Paging DirectPaging All Set Paging Group Handset MuteDirect Station Select/Busy Lamp Field DSS/BLF DSS/BLF/Call Pickup Direct Page/BLFDSS/BLF/Direct Page/Call Pickup Headset Operation Headset Operation Headset with Feature Control SwitchPark To park a call and page a call To stop and erase a recording Record a CallTo start recording while on a 2-party call To stop and save a recordingTo acknowledge the reminder indicated by five rings To cancel a timed reminderReminder To set or modify a timed reminderPhonebook Reminder MultipleFew conditions Call MonitoringDoor Opener To monitor a a callTo use Door Opener Feature Access Codes
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5215 specifications

The Mitel 5215 is a sophisticated desktop IP telephone designed to meet the demands of modern business communication. As part of the Mitel 5200 series, it offers a blend of advanced features, user-friendly design, and robust performance, making it suitable for various workplace environments, from corporate offices to call centers.

One of the main features of the Mitel 5215 is its support for Voice over IP (VoIP) technology. This capability enables users to make high-quality voice calls over an internet connection, reducing the dependency on traditional phone lines. The device supports both SIP (Session Initiation Protocol) and Mitel's proprietary protocols, ensuring interoperability with a wide range of communication systems.

The 5215 boasts a large, backlit LCD display that enhances usability, allowing users to easily navigate menus and view call information, such as caller ID and contact details. The phone also features a customizable interface, enabling users to personalize their settings and preferences according to their needs. Moreover, it has multiple line keys, making it straightforward to manage multiple calls simultaneously.

In terms of audio quality, the Mitel 5215 incorporates advanced acoustic technologies, including full-duplex speakerphone capabilities, which allow for clear, hands-free conversations without echo or distortion. The phone also supports Wideband audio, improving voice clarity and providing a more natural sound experience, essential for effective communication.

For connectivity, the Mitel 5215 includes dual Ethernet ports, allowing users to connect a computer directly to the phone, reducing cable clutter and simplifying network setups. Power over Ethernet (PoE) support is also available, enabling the phone to receive power through the Ethernet cable, which streamlines installation and eliminates the need for separate power adapters.

In addition to its hardware features, the 5215 offers various programmable keys that enhance productivity. Users can configure these keys for quick access to frequently used functions, such as speed dial, call transfer, or call forwarding, optimizing their workflow.

Security is also a key consideration for the Mitel 5215. The phone includes features such as encryption for voice traffic and secure login protocols, ensuring that sensitive communications are protected from potential eavesdropping.

Overall, the Mitel 5215 stands out for its combination of cutting-edge technology, user-centric design, and robust functionalities, making it an excellent choice for organizations looking to enhance their communication capabilities in a digital age. With its seamless integration into existing infrastructures and commitment to quality, the Mitel 5215 is a reliable solution for businesses aiming to improve connectivity and productivity.