Mitel 6510 manual Answering a Message, To answer a message

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Message Menu

Answering a Message

You can reply to a message that was sent to your mailbox by a user on the 6510 UM system.

Note: You cannot reply to a voice message from an outside caller.

To answer a message:

1.After listening to a message, press A (number 2 on the keypad). The system prompts you to record your message. Record your message and then press #.

The system prompts you with the following options:

Key

Function

 

 

R (7)

Review the recorded message

 

 

D (3)

Discard message and record over

 

 

A (2)

Append to recorded message

 

 

M (6)

Message Addressing Options

 

 

X (9)

Send Message

2.Select the desired action to continue.

3.If you have selected the Message Addressing Options, then you will be prompted with the following menu:

Key Function

C (2) Mark the message as Confidential

R (7) Request a return receipt

U (8) Mark the message as Urgent

X (9) Exit the Message Addressing Options menu

4.Select the desired action to continue.

5.Once the message has been recorded and set up according to your preferences, press X (number 9 on the keypad) to send the message. The system confirms that the message has been sent.

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6510 UM Telephone User Guide

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Contents Telephone User Guide Copyright About This Guide User Options Menu About This Guide Intended Audience Document OverviewConventions Contacting Mitel Networks About This Guide Introduction Summary of Features OverviewAccessing a Mailbox Using the Tutorial Before You BeginAccessing Your Mailbox Accessing a Mailbox Main Menu Main Menu Options Option Name Function Listening to Unread Messages To listen to unread messagesMain Menu Listening to Read Messages To listen to read messagesMain Menu Making a Message To send a messageReview the recorded message Main Menu Message Menu Message Menu Options Key Function DetailsThese combinations are as follows Answering a Message To answer a messageForwarding a Message To forward a messageDiscard Message Forwarding a Message without a Comment To forward the messageMessage Menu User Options Menu User Options Menu Changing a Greeting To change your Primary Personal GreetingTo change your Busy Greeting To enable an Optional GreetingTo record an Optional Greeting To record and change the Status Greetings Recording Your Name Changing Your PasscodeTo record name prompt To set a new passcodeCreating a Distribution List To create a distribution listModifying a Distribution List To modify a distribution listFax Delivery Options Additional Mailbox OptionsSetting Call Transfer Options Setting Notification OptionsSetting the Wake-Up Call
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6510 specifications

The Mitel 6510 is a versatile and robust communication platform that has garnered attention for its ability to cater to the needs of modern businesses. Designed for both small and medium-sized companies, this system integrates advanced features and technologies to enhance connectivity and improve efficiency.

One of the standout characteristics of the Mitel 6510 is its scalability. As businesses evolve and grow, so do their communication requirements. The 6510 can easily scale to accommodate additional users without compromising performance. This flexibility allows organizations to adapt to changing market dynamics seamlessly.

Another notable feature is its support for both traditional and VoIP (Voice over Internet Protocol) communications. This dual capability enables users to leverage existing infrastructure while also taking advantage of the cost savings and enhanced features associated with IP telephony. The system ensures high-quality voice calls and enhances collaboration through features such as video conferencing and instant messaging.

The Mitel 6510 is equipped with an intuitive interface, making it user-friendly for employees at all levels. Users can manage their calls, voicemails, and messages easily, allowing for a smoother workflow. Additionally, the system includes customizable options, enabling businesses to tailor the platform to meet their specific requirements.

Security is a significant concern for enterprises today, and the Mitel 6510 addresses this through robust security protocols. It includes encryption for voice communication and secure access controls, ensuring that sensitive information remains protected from unauthorized access.

Integration capabilities are another advantage of the Mitel 6510. It can seamlessly connect with various third-party applications and tools, enhancing productivity by allowing users to leverage their preferred software solutions within the communication platform. This integration extends to CRM systems, allowing for improved customer management and support.

In terms of management, the Mitel 6510 offers comprehensive monitoring and reporting features. Administrators can track system usage, performance metrics, and call data, enabling informed decision-making and proactive maintenance.

In summary, the Mitel 6510 is a powerful communication solution that combines scalability, flexibility, and advanced technology. With its support for both traditional and VoIP communications, user-friendly interface, enhanced security, and integration capabilities, it serves as an ideal choice for businesses looking to streamline their communication processes and enhance overall productivity.
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