Mitel 5205 IP Phone manual Call Park, To park an active call, To retrieve a parked call

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Call Park

The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system.

After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.

To park an active call:

1.Do one of the following:

„Press the Call Park feature key (must be programmed)

„Press TRANS/CONF, and then dial *7#.

The display shows PARKED@, followed by the park destination and parking spot index (if applicable). Example: PARKED@ 1234 @ 02.

2.Dial the directory number on which to park the call (not required if the number is programmed to the Call Park feature key).

3.To inform a user that a parked call is waiting, do one of the following:

„If automatic paging is enabled, announce the call and the park retrieve digits shown on the display.

„If automatic paging is disabled, press the programmed Page key, or dial **9, followed by the Paging zone number (if required). Then, announce the call and park retrieve digits shown on the display.

To retrieve a parked call:

1.Do one of the following:

„Dial *8#.

„Press the Call Park - Retrieve feature key (must be programmed).

2.Dial the directory number on which the call is parked (not required if the number is programmed to the Call Park feature key).

3.If there are multiple calls parked on the number, dial the two-digit index number to retrieve a specific call, or # to retrieve the longest parked call.

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Contents User Guide 3300 ICP Contents Call Handling About the 5205 IP Phone Telephone Status Indicators Line KeysFor Users on Resilient 3300 ICP Systems Dont cradle the handset Tips for Your Comfort and SafetyAdjusting the viewing angle Protect your hearingAdjusting the handset receiver volume Using Your PhoneAdjusting the ringer volume Adjusting display contrastAnswering a Call Making and Answering CallsMaking a Call Redial Saved NumberAuto-Answer Speed CallHold CancelCall Handling To place a call on HoldTo Transfer an active call Call TransferConference Calls To leave a ConferenceMessaging To use the Swap feature to alternate between callsSwap To respond to a message indicationCallback Cancel Callback Cancel AllCallback Call Forward To program and activate Call ForwardTo cancel individual Call Forward types To cancel all Call Forward typesCall Forward Remote Call Forward Override Using Other FeaturesCall Forward End Chaining Attendant Call Hold Remote RetrieveCall Park To park an active callTo retrieve a parked call Camp-on To retrieve a call when you hear Camp-on toneCall Pickup To Camp-on to a busy extensionDirectory To place a call from the Corporate DirectoryDo Not Disturb OverridePaging Direct Paging To page a partyTo answer a Direct Page indicated by a single burst of tone To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTag Call To tag a malicious call
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