Mitel 5205 IP Phone manual To place a call from the Corporate Directory

Page 20

Directory

The Directory feature provides you with access to the Mitel Networks 6500 Speech-Enabled Applications. This allows you to use voice commands to route calls to people or departments within the 6500 SE Attendant system. You can also make calls to people outside of the company provided their names are listed in your Personal Directory.

To place a call from the Corporate Directory:

1.Lift the handset.

2.Press the DIRECTORY key.

3.When prompted, speak the extension number or name of the person or the name of the department you wish to call in a clear voice. The call will then be made by the 6500 SE Attendant system.

Note:

1.You must state the individual digits such as "Five-Nine-Two-Two-One- Two-Two" instead of "Five Hundred And Ninety-Two, Two Thousand One Hundred And Twenty Two".

2.Before the auto attendant starts dialing the number of the requested destination, you can cancel the transfer by saying "Cancel" or "No".

For more information on the 6500 SE Attendant system, please contact your Administrator for additional documentation.

-16-

Image 20

Contents User Guide 3300 ICP Contents Call Handling About the 5205 IP Phone For Users on Resilient 3300 ICP Systems Telephone Status IndicatorsLine Keys Tips for Your Comfort and Safety Adjusting the viewing angleDont cradle the handset Protect your hearingUsing Your Phone Adjusting the ringer volumeAdjusting the handset receiver volume Adjusting display contrastMaking and Answering Calls Making a CallAnswering a Call Redial Saved NumberAuto-Answer Speed CallCancel Call HandlingHold To place a call on HoldCall Transfer Conference CallsTo Transfer an active call To leave a ConferenceTo use the Swap feature to alternate between calls SwapMessaging To respond to a message indicationCallback Callback CancelCallback Cancel All Call Forward To program and activate Call ForwardCall Forward Remote To cancel individual Call Forward typesTo cancel all Call Forward types Using Other Features Call Forward End ChainingCall Forward Override Attendant Call Hold Remote RetrieveTo retrieve a parked call Call ParkTo park an active call To retrieve a call when you hear Camp-on tone Call PickupCamp-on To Camp-on to a busy extensionDirectory To place a call from the Corporate DirectoryPaging Do Not DisturbOverride To answer a Direct Page indicated by a single burst of tone Direct PagingTo page a party Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTag Call To tag a malicious call