Mitel 5215 Record a Call, To start recording while on a 2-party call, To listen to a recording

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Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

zPress the Record Call key. (See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone.)

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To stop and save a recording:

zPress the Record Call key.

Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending on system programming, hanging up, or pressing TRANS/CONF or a DSS/BLF key, may also save the recording.

To stop and erase a recording:

zPress CANCEL.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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Contents User Guide 3300 ICP Contents Call Handling About Your Phone Telephone status indicators Important Note for Headset UsersFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Angle the phone for easier viewing Protect your hearingTo tilt your telephone for better viewing Customizing Your Phone Making and Answering Calls Language ChangeMake a call Answer a callRedial Saved Number Speed Call KeysOn-Hook Dialing Speed Call PersonalAuto-Answer Group Listen Call HandlingHold Transfer Attendant Call Hold Remote RetrieveConference Swap Conference SplitTo alternate between the two parties To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward Override Call Forward End ChainingMessaging Advisory Messaging Cancel All Callbacks Messaging Cancel CallbackMessaging Callback Using Advanced Features Account CodesTo use Forced Account Codes To enter an Account Code during a callTo park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Paging OverrideDirect Paging Handsfree Operation To enable Headset Operation To answer a call when Auto Answer is disabledTo disable Headset Operation Headset OperationHeadset Operation with Feature Control Switch To turn Music on and off when the set is idleMusic To answer a callTo respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTrunk Flash To make a GroupRecord a Call To start recording while on a 2-party callTo stop and save a recording To stop and erase a recordingHot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phoneTag Call To tag a malicious callTo display the call history, and view call detail Call HistoryTo return a call To delete all missed, answered, or outgoing call logs To delete a particular call from the call log

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5215 specifications

The Mitel 5215 is a sophisticated desktop IP telephone designed to meet the demands of modern business communication. As part of the Mitel 5200 series, it offers a blend of advanced features, user-friendly design, and robust performance, making it suitable for various workplace environments, from corporate offices to call centers.

One of the main features of the Mitel 5215 is its support for Voice over IP (VoIP) technology. This capability enables users to make high-quality voice calls over an internet connection, reducing the dependency on traditional phone lines. The device supports both SIP (Session Initiation Protocol) and Mitel's proprietary protocols, ensuring interoperability with a wide range of communication systems.

The 5215 boasts a large, backlit LCD display that enhances usability, allowing users to easily navigate menus and view call information, such as caller ID and contact details. The phone also features a customizable interface, enabling users to personalize their settings and preferences according to their needs. Moreover, it has multiple line keys, making it straightforward to manage multiple calls simultaneously.

In terms of audio quality, the Mitel 5215 incorporates advanced acoustic technologies, including full-duplex speakerphone capabilities, which allow for clear, hands-free conversations without echo or distortion. The phone also supports Wideband audio, improving voice clarity and providing a more natural sound experience, essential for effective communication.

For connectivity, the Mitel 5215 includes dual Ethernet ports, allowing users to connect a computer directly to the phone, reducing cable clutter and simplifying network setups. Power over Ethernet (PoE) support is also available, enabling the phone to receive power through the Ethernet cable, which streamlines installation and eliminates the need for separate power adapters.

In addition to its hardware features, the 5215 offers various programmable keys that enhance productivity. Users can configure these keys for quick access to frequently used functions, such as speed dial, call transfer, or call forwarding, optimizing their workflow.

Security is also a key consideration for the Mitel 5215. The phone includes features such as encryption for voice traffic and secure login protocols, ensuring that sensitive communications are protected from potential eavesdropping.

Overall, the Mitel 5215 stands out for its combination of cutting-edge technology, user-centric design, and robust functionalities, making it an excellent choice for organizations looking to enhance their communication capabilities in a digital age. With its seamless integration into existing infrastructures and commitment to quality, the Mitel 5215 is a reliable solution for businesses aiming to improve connectivity and productivity.