Mitel 5215 Call History, To display the call history, and view call detail, To return a call

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Call History

Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically.

To display the call history, and view call detail:

1.Press the Call History feature key. The total number of missed calls is displayed in brackets ( ), the number of new missed calls is indicated with a *.

2.To browse though the list of missed calls, press the * key (Yes), followed by the UP and DOWN keys to scroll through the list. To view answered or outgoing calls, press the # key (No) once for answered, twice for Outgoing. Use the UP and DOWN keys to scroll through the list of answered or outgoing calls.

3.To view the number of the call, press the # key (Options).When the options screen is displayed, press the * key (Details) to display the number. From the number display, press the # key (Next) to display the call time and date.

To return a call:

1.Display the call you want to return.

2.Do one of the following:

„If the call is internal, and the caller name is known, press the * key (Call). For unknown numbers, the * key is not displayed.

„If the call is external, and you normally need to precede external calls with a digit such as 9, its likely that your system administrator has programmed your system to insert the 9 for you. In this case, pressing the * key (Call) initiates the call immediately. Sometimes the system will be unable to complete the dialing automatically. When this happens, you can edit the dialed digits manually by pressing the

# (Clear) key. Use the # key to delete the left-most digit, and then type the digits to insert them. When you have the dial string edited to suit your needs, press the * key (Call) to dial the number.

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Contents User Guide 3300 ICP Contents Call Handling About Your Phone Important Note for Headset Users Telephone status indicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Angle the phone for easier viewing Protect your hearingTo tilt your telephone for better viewing Customizing Your Phone Answer a call Making and Answering CallsLanguage Change Make a callSpeed Call Keys Redial Saved NumberOn-Hook Dialing Speed Call PersonalAuto-Answer Group Listen Call HandlingHold Transfer Attendant Call Hold Remote RetrieveConference Swap Conference SplitTo alternate between the two parties To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward Override Call Forward End ChainingMessaging Advisory Messaging Cancel All Callbacks Messaging Cancel CallbackMessaging Callback To enter an Account Code during a call Using Advanced FeaturesAccount Codes To use Forced Account CodesTo park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Paging OverrideDirect Paging Handsfree Operation Headset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To disable Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo turn Music on and off when the set is idle MusicTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk FlashTo stop and erase a recording Record a CallTo start recording while on a 2-party call To stop and save a recordingTo remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo return a call To delete a particular call from the call log To delete all missed, answered, or outgoing call logs
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5215 specifications

The Mitel 5215 is a sophisticated desktop IP telephone designed to meet the demands of modern business communication. As part of the Mitel 5200 series, it offers a blend of advanced features, user-friendly design, and robust performance, making it suitable for various workplace environments, from corporate offices to call centers.

One of the main features of the Mitel 5215 is its support for Voice over IP (VoIP) technology. This capability enables users to make high-quality voice calls over an internet connection, reducing the dependency on traditional phone lines. The device supports both SIP (Session Initiation Protocol) and Mitel's proprietary protocols, ensuring interoperability with a wide range of communication systems.

The 5215 boasts a large, backlit LCD display that enhances usability, allowing users to easily navigate menus and view call information, such as caller ID and contact details. The phone also features a customizable interface, enabling users to personalize their settings and preferences according to their needs. Moreover, it has multiple line keys, making it straightforward to manage multiple calls simultaneously.

In terms of audio quality, the Mitel 5215 incorporates advanced acoustic technologies, including full-duplex speakerphone capabilities, which allow for clear, hands-free conversations without echo or distortion. The phone also supports Wideband audio, improving voice clarity and providing a more natural sound experience, essential for effective communication.

For connectivity, the Mitel 5215 includes dual Ethernet ports, allowing users to connect a computer directly to the phone, reducing cable clutter and simplifying network setups. Power over Ethernet (PoE) support is also available, enabling the phone to receive power through the Ethernet cable, which streamlines installation and eliminates the need for separate power adapters.

In addition to its hardware features, the 5215 offers various programmable keys that enhance productivity. Users can configure these keys for quick access to frequently used functions, such as speed dial, call transfer, or call forwarding, optimizing their workflow.

Security is also a key consideration for the Mitel 5215. The phone includes features such as encryption for voice traffic and secure login protocols, ensuring that sensitive communications are protected from potential eavesdropping.

Overall, the Mitel 5215 stands out for its combination of cutting-edge technology, user-centric design, and robust functionalities, making it an excellent choice for organizations looking to enhance their communication capabilities in a digital age. With its seamless integration into existing infrastructures and commitment to quality, the Mitel 5215 is a reliable solution for businesses aiming to improve connectivity and productivity.
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