Mitel 5215 manual Tips for Your Comfort and Safety, For Users on Resilient 3300 ICP Systems

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Using the 5215 IP Phone in Remote Mode

Remote Mode allows the 5215 IP Phone to be used in the home or in other locations away from the office. For information on how to program the 5215 IP Phone for remote operation, refer to the Remote IP Phones Guide available at www.mitel.com

About Feature Access Codes

Use of some features requires dialing access codes. The codes are flexible and may be different than those in this guide. Ask your Administrator for a list of codes you should use.

For Users on Resilient 3300 ICP Systems

If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues and there is a change in the operation of some keys and features on your phone. Normal operation resumes when your phone switches back to the primary system. If your phone is idle and switched to the secondary system, you'll see a flashing rectangle on the display. The rectangle remains until the switch to the primary system is complete.

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

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Contents User Guide 3300 ICP Contents Call Handling About Your Phone Important Note for Headset Users Telephone status indicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and SafetyDont cradle the handset Angle the phone for easier viewing Protect your hearingTo tilt your telephone for better viewing Customizing Your Phone Answer a call Making and Answering CallsLanguage Change Make a callSpeed Call Keys Redial Saved NumberOn-Hook Dialing Speed Call PersonalAuto-Answer Group Listen Call HandlingHold Transfer Attendant Call Hold Remote RetrieveConference Swap Conference SplitTo alternate between the two parties To program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Call Forward Remote Call Forward Override Call Forward End ChainingMessaging Advisory Messaging Cancel All Callbacks Messaging Cancel CallbackMessaging Callback To enter an Account Code during a call Using Advanced FeaturesAccount Codes To use Forced Account CodesTo park an active call Call ParkTo retrieve a parked call Campon Call PickupDo Not Disturb Paging OverrideDirect Paging Handsfree Operation Headset Operation To enable Headset OperationTo answer a call when Auto Answer is disabled To disable Headset OperationTo answer a call Headset Operation with Feature Control SwitchTo turn Music on and off when the set is idle MusicTo make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk FlashTo stop and erase a recording Record a CallTo start recording while on a 2-party call To stop and save a recordingTo remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idleTo tag a malicious call Tag CallTo display the call history, and view call detail Call HistoryTo return a call To delete a particular call from the call log To delete all missed, answered, or outgoing call logs
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5215 specifications

The Mitel 5215 is a sophisticated desktop IP telephone designed to meet the demands of modern business communication. As part of the Mitel 5200 series, it offers a blend of advanced features, user-friendly design, and robust performance, making it suitable for various workplace environments, from corporate offices to call centers.

One of the main features of the Mitel 5215 is its support for Voice over IP (VoIP) technology. This capability enables users to make high-quality voice calls over an internet connection, reducing the dependency on traditional phone lines. The device supports both SIP (Session Initiation Protocol) and Mitel's proprietary protocols, ensuring interoperability with a wide range of communication systems.

The 5215 boasts a large, backlit LCD display that enhances usability, allowing users to easily navigate menus and view call information, such as caller ID and contact details. The phone also features a customizable interface, enabling users to personalize their settings and preferences according to their needs. Moreover, it has multiple line keys, making it straightforward to manage multiple calls simultaneously.

In terms of audio quality, the Mitel 5215 incorporates advanced acoustic technologies, including full-duplex speakerphone capabilities, which allow for clear, hands-free conversations without echo or distortion. The phone also supports Wideband audio, improving voice clarity and providing a more natural sound experience, essential for effective communication.

For connectivity, the Mitel 5215 includes dual Ethernet ports, allowing users to connect a computer directly to the phone, reducing cable clutter and simplifying network setups. Power over Ethernet (PoE) support is also available, enabling the phone to receive power through the Ethernet cable, which streamlines installation and eliminates the need for separate power adapters.

In addition to its hardware features, the 5215 offers various programmable keys that enhance productivity. Users can configure these keys for quick access to frequently used functions, such as speed dial, call transfer, or call forwarding, optimizing their workflow.

Security is also a key consideration for the Mitel 5215. The phone includes features such as encryption for voice traffic and secure login protocols, ensuring that sensitive communications are protected from potential eavesdropping.

Overall, the Mitel 5215 stands out for its combination of cutting-edge technology, user-centric design, and robust functionalities, making it an excellent choice for organizations looking to enhance their communication capabilities in a digital age. With its seamless integration into existing infrastructures and commitment to quality, the Mitel 5215 is a reliable solution for businesses aiming to improve connectivity and productivity.
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