Name Dialing, To dial by name | Mitel 3300 manual

Using the Voice Mail System

To call another extension when you are logged in your personal mailbox:

1.Press to transfer to the Auto Attendant.

2.Dial the extension you want to reach. If Name Dialing is enabled on the system, you can use the keypad to spell the name of the party you want to reach.

Name Dialing

When enabled, the Name Dialing feature allows you to reach a mailbox user from the Auto Attendant by dialing the user's name on the keypad. The system can be configured to dial by last name or by first name. Up to 6 letters of the name can be entered. If there is more than one match, the Auto Attendant lists the names of the matches along with the key to press to call each match.

To dial by name:

1.Press to transfer to the Auto Attendant.

2.Dial .

3.At the prompt, enter the name using the keypad (press 2 for A, B or C, press 3 for D, E or F, etc.). You can enter up to 6 letters.

4.If a unique match is found, the Auto Attendant transfers you to the user.

If more than one user name start with the letters entered, the Auto Attendant lists the number of matches, then reads each match's name or number followed by the keypad number to enter to be transferred to that person.

For example:

You are trying to reach James Jones. When you press 9 in the Auto Attendant, you hear “You can enter up to 6 letters of the person's last name, using 7 for Q and 9 for Z”. You enter 5 6 6 3 7 for JONES. There is only one voice mail user with the last name spelled by the letters 5 6 6 3 and 7, and you hear “You are being transferred to James Jones”, and the Auto Attendant transfers you.

You are trying to reach Jamal Singh. When you press 9 in the Auto Attendant, you hear “You can enter up to 6 letters of the person's first name, using 7 for Q and 9 for Z”. You enter 5 2 6 for JAM and wait. There is more than one user with the first name starting with the letters on 5 2 and 6, and you hear “3 matches were found. To reach Jamal Sing, press

1.To reach James Jones, press 2. To reach Janette Beauchamps, press 3". You press 1 and the Auto Attendant transfers you.

3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.