Mitel 3300 manual Where to Get Help, Preparations

Page 8

Voice Mail User Guide

Where to Get Help

If you have any problems or questions about procedures, consult your Administrator (the person in your company who manages the communications system).

Preparations

Before accessing your mailbox, you must do three things:

ˆGet the following information from your Administrator and record it in the Quick Reference Sheet at the beginning of this guide:

the company telephone number

the Automated Attendant number

the Message Center extension

your mailbox number

your secondary mailbox number

your default passcode

the Administrator’s name and number

Tip: Users on Resilient 3300 ICP systems are provided with two mailboxes, each with a unique mailbox number. The additional mailbox ensures that you always have access to your voice mail. Use the secondary number only when your primary mailbox is inaccessible (as indicated by the flashing indicator on your telephone's display).

ˆSelect a new passcode. When you first access your mailbox, you must change the default passcode to a series of digits that only you know. The new passcode must have the same number of character as the default passcode. See “User Options” on page 13 for more information on passcodes.

ˆPrepare a permanent greeting. When you first access your mailbox, you must record your permanent greeting. This greeting is what callers hear when you are unable to take their calls. A sample greeting is given in the start-up instructions on the next pages, but you may want to create your own. See “Mailbox Greetings” on page 19 for more information.

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Contents Voice Mail User Guide Trademarks Ask your Administrator to help you complete this information Quick Reference SheetPage Table of Contents Quick Reference Sheet Voice Mail User Guide Introduction About Your Voice Mail SystemYour Telephone Easy to useWhere to Get Help PreparationsAccessing the Voice Mail System Calling the Voice Mail System for the First TimeCalling for Messages With the Message Light OnUsing the Voice Mail System Menu Overview Main MenuPlaying Your Messages Making and Sending MessagesUser Options Accessing the Auto Attendant from a Mailbox Quick MessagingTransferring an Outside Caller to a Mailbox To transfer a caller on an outside line to a mailboxName Dialing To dial by nameChecking More Than One Mailbox Message NotificationTo create, or add a number to, a distribution list Distribution ListsTo set Message Notification To review a distribution list To delete a number in a distribution listTo name a distribution list To use a distribution listUsing Mailbox Greetings Effectively Mailbox GreetingsTo create a temporary greeting To disable and enable a temporary greetingTo change a permanent greeting Personal Contacts To program a personal contactTo set your Forward to E-mail options using a telephone Forward to E-mailTo manually forward a voice mail message Voice Mail User Guide Helpful Hints Visual Voice Mail Type AheadMessage Length and Conditions
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3300 specifications

The Mitel 3300 is a robust IP-PBX (Private Branch Exchange) designed to cater to the communication needs of businesses of varying sizes. Renowned for its versatility and extensive features, the Mitel 3300 supports both traditional telephony and modern IP-based communications, making it an ideal choice for organizations transitioning into a unified communications environment.

One of the standout features of the Mitel 3300 is its comprehensive set of communication tools. The system supports voice, video, and data services, allowing users to interact through various formats. With an emphasis on mobility, the Mitel 3300 includes mobile applications that enable staff to connect from anywhere, ensuring seamless communication regardless of location.

The Mitel 3300 system is powered by the Mitel Communications Director (MCD) software, which provides central management and control functions. This software is designed to simplify the administration of the phone system, allowing IT teams to manage users, configure features, and monitor system performance through a user-friendly web interface. The platform also supports a wide range of endpoints, including desktop phones, softphones, and mobile clients, ensuring compatibility with existing infrastructure.

Another key characteristic of the Mitel 3300 is its scalability. The system can support small businesses with just a few extensions or large enterprises with thousands of users across multiple sites. This flexibility allows organizations to expand their communication capabilities as they grow, without facing the need for a complete system overhaul.

The Mitel 3300 is built with advanced technologies in mind. Features such as voice-over-IP (VoIP) capabilities enable high-quality audio calls over the internet, reducing costs and improving connectivity. Additionally, the platform supports Unified Communications and Collaboration (UCC) tools, allowing for integrated messaging, presence management, and video conferencing, which further enhance team interactions.

Security is another priority for the Mitel 3300, incorporating features such as encryption and secure access protocols to safeguard communications and sensitive information. This focus on security helps ensure that organizations can rely on the system to maintain privacy and compliance with regulations.

In conclusion, the Mitel 3300 stands out in the realm of business communications with its versatile feature set, scalability, and integration of modern technologies. Its ability to adapt to the evolving needs of businesses, combined with strong security measures, positions it as a reliable solution for organizations looking to enhance their communication infrastructures.