Often-Used Features
ÊAuto DialÊ
This feature must be programmed on a line button; it dials an inside or outside number. Use inside Auto Dial buttons to:
•Dial other extensions or groups.
•Page groups (see Paging, p. 14). Use outside Auto Dial buttons to:
•Dial outside phone numbers (with dial- out codes but without account codes).
•Enter account codes automatically (when programming, include # at the end).
•Dial access codes for
•Dial emergency contact numbers.
Note that you can also use other features to automate dialing: Last Number Dial (p. 14) Personal Speed Dial (p. 15), Saved Number Dial (p. 16), and System Speed Dial (p. 16). When programming Auto Dial, use the Special Characters table on the back cover, if necessary. Include the complete dialing sequence for the call.
To program on a button:
1.Label a button.
2.Press the Feature button and dial 00.
3.Press the labeled button.
4.Dial ✻22 for an inside extension number,
OR
Dial ✻21 for an outside number.
5.Dial the extension, group page, or outside number, including the
6.Repeat Steps 1 and 3–5 to program additional buttons.
7.Press the Feature button and dial ✻00. To use an Auto Dial button:
1.To make a ringing call to an inside or outside number, press the programmed Auto Dial button,
OR
To make an inside
Auto Dial button.
2.The call is dialed automatically. If it’s a
ÊCallback & Line RequestÊ
Your system has two features that you can use when an outside line or extension is busy. These features give you access to the line or extension when it becomes available.
On phones with SA buttons, use Callback to reach:
•Busy outside lines on Pool or SA buttons, when you dial the
•Busy extensions, when you dial and hear the busy signal.
On phones with ICOM buttons, use:
•Line Request to reach a busy outside line when you lift the handset or press the Speaker button and do not hear the dial tone.
•Callback for busy extensions.
To use Callback when you hear the busy (extension) or fast busy (outside line) signal:
1.Press the button you have programmed,
OR
Press the Feature button and dial 55.
2.If you are trying to reach an outside line, dial the outside telephone number.
3.After you hear 5 short beeps, hang up. When the line or extension is free, you hear a long ring and 3 short rings.
4.Lift the handset or press the Speaker button. You hear dial tone, and the system dials the call.
To cancel a Callback request:
1.Press the same line button you pressed when you tried to make the call.
2.Lift the handset and press the Drop button.
3.Press the same line button again.
To use Line Request:
1.When outside lines are busy, hang up and press the line button you want to use. Do not lift handset or press the Speaker button.
2.When a line is available, the phone beeps. Lift the handset or press the Speaker button.
3.Dial the outside number.
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