Lucent Technologies MLX-5, MLX-10 manual ÊDirect Voice Mail, ÊDo Not DisturbÊ, Forward & Follow MeÊ

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Often-Used Features

ÊDirect Voice Mail*

To program:

See Programming Buttons & Settings, p. 17.

Direct Voice Mail allows an inside caller to call directly or transfer a call to another user’s voice mail. You can also use the feature after you have dialed the extension; just do Step 1 below.

To call directly to another user’s voice mail or transfer a call directly to another user’s voice mail:

1.Press the programmed Direct Voice Mail button,

OR

Press the Feature button and dial 56.

2.Dial the extension whose voice mail you want to call or transfer a call to; you can use a programmed Auto Dial button (see p. 11).

Note: If you are transferring a call to an extension that does not have voice mail, you hear an error tone and the call returns to you after a time interval.

* Release 3.0 and later systems only.

ÊDo Not DisturbÊ

Must be programmed on a button. To program:

See Programming Buttons & Settings, p. 17.

This feature prevents calls from ringing at your extension, although outside calls at line buttons cause the green lights to flash. If you have coverage, your calls are covered. If you have programmed a Posted Messages button (p. 8), inside callers with display phones see Do Not Disturb when they attempt to call you. A system operator or the person providing individual coverage for you can still call you. Callback calls and returning transfers ring at your phone.

To use:

Press the programmed button to turn on or off. When the feature is on, the green light is on.

Ê Forward & Follow MeÊ

To program:

See Programming Buttons & Settings, p. 17.

Forward and Follow Me send calls to another phone when you are busy and need your calls covered or when you are not working at your desk. Turn either off from your extension or the one you are visiting.

If you want your calls handled at another extension or at an outside number, turn on Forward from your extension.

If you are working away from your phone, turn on Follow Me at the phone where you are.

If Delayed Call Forwarding is turned on through centralized telephone programming, calls ring at the forwarding extension for the programmed number of rings (0–9) before being forwarded. To change the Delayed Call Forwarding setting, contact your system manager.

To forward calls to another extension:

1.Press the button you have programmed,

OR

Press the Feature button and dial 33.

2.Dial the extension.

To forward calls to an outside number (if enabled):

1.Press the button you have programmed,

OR

Press the Feature button and dial 33.

2.Dial the dial-out code, outside number, and #.

To set up Follow Me and receive calls at another extension:

1.Press the Feature button and dial 34.

2.Dial your extension.

To cancel Forward and Follow Me:

To cancel forwarding or following of your own calls: at your extension, press the Feature button, dial 33 and your extension.

To cancel all extensions forwarded or followed to yours: at your extension, press the Feature button, dial 34.

To cancel one extension forwarded or followed to yours: at your extension, press the Feature button, dial 34 and that extension.

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Contents Contents Your MLX Nondisplay Telephone Line Buttons Understanding Your TelephoneRings Tone MeaningRing Meaning Feature Finder See Coverage, p Feature, pHave a co-worker answer your calls Stop your calls from being covered by othersHeadpieces HeadsetsHeadset Features See Programming Buttons & Settings, pHold Call HandlingMaking & Answering Calls TransferPress the Leave Message button you have programmed MessagingLeaving MessagesÊ Receiving MessagesÊCode Message Signaling & NotifyTo cancel a posted message Posting MessagesÊTo use a feature Using FeaturesActivating FeaturesÊ Feature CodesTo enter an account code Often-Used FeaturesÊAuthorization Codes ÊAccount CodesÊÊAuto DialÊ ÊCallback & Line RequestÊAuto Dial button To turn Call Waiting on or off ÊCall WaitingÊCamp-On Ê ÊCoverageÊÊDirect Voice Mail ÊDo Not DisturbÊForward & Follow MeÊ Press any Icom or SA button and lift the handset Night ServiceÊÊLast Number DialÊ ÊPagingÊPrivacyÊ ÊPark & PagingÊÊPersonal Speed DialÊ PickupÊVoice AnnounceÊ RemindersÊSaved Number DialÊ System Speed DialÊProgramming ButtonsÊ Programming Buttons & SettingsProgramming SettingsÊ To program a feature or an unused line buttonProgramming Codes For releases prior to R5.0 Dialing sequence or to separate grouped digits Special CharactersPickup Zone Group pickup Inside + extension Outside Pauses allowed