Konftel 300W manual Troubleshooting

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Troubleshooting

If your Konftel 300W is not working properly:

•If there is no dialling tone, check that an DECT line has been selected.

•Check that the Konftel 300W is within range for a DECT base station and that it is registered with the base station.

•Check that the microphone is turned on during the call. The blue microphone LEDs must be lit.

•If the Konftel 300W needs to wait for a second dialling tone, you should enter a pause using the pause/mute button when entering a telephone number as an instruction or in the phonebook.

•If the 300W is exposed to electrostatic discharge, the caller ID function may malfunc- tion. The unit may require a reset by the user.”

You can find more FAQ on the Konftel website, www.konftel.com/300W.

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Contents Konftel 300W User Guide Dect conforms to the GAP standard Table of contents General MaintenanceDescription Description Writing text KeypadLine menu Display screenOn Hook Off HookMenu tree Navigation and selection in menusWriting style in instructions Unpacking GeneralGeneral Connecting and installing the unitUsing a computer Select connectivity option with the line modeBatteries Battery charger optionalRecharging batteries Registration Put the Konftel Dect base station in registration modeConnect to a Dect system If registration was not successful Please see page 27 for other menu options and settingsConnect to a Dect system Registering the Konftel 300W with a Dect base stationRedialling Answering and making callsAnswering calls Making callsVoIP calls via a computer Answering and making callsMaking three-way calls Dect Calls via mobile phones Ending calls Adjusting the speaker volumeDuring a call Placing calls on temporary holdDuring a call Switching lines during callsConnecting a new line during a call Disconnecting a line during a callEntering text with the keypad Conference guideCreating conference groups Making conference group calls Press OK to continue and C to end the guide Conference guideIf you don’t get an answer  Either press OK or CDelete all conference groups Editing conference groupsDeleting conference groups  Select Menu Conf Guide Status 3,7 Conference guide settingsIf you experience problems making multi-party calls Displaying conference guide statusEditing contacts PhonebookSearching for contacts Adding contactsDisplaying phonebook status PhonebookDeleting contacts Deleting all conference groupsHold RecordingStarting a recording Mute functionListening to a recording RecordingManaging recordings Adjusting the recording indicatorDisplaying recording feature status Deactivating keypad tones SettingsSelecting languages Adjusting Flash/R-pulse duration Adjusting date and timeAdjusting ring level volume Settings Checking status Upgrading from a PC Installing Konftel PC SuiteRestart the Konftel 300W in upgrade mode Upgrading softwareOptional accessories Troubleshooting Audio Technical specificationsConnectivity Konftel charging stationApprovals Technical specificationsEnvironment EN55022, EN55024, EN61000-3-2, EN61000-3-3 Konftel Dect base station accessoriesElectrical safety EN609502001 EN301489-01/062008We give a two-year guarantee on our conference telephones Service and guaranteeGuarantee ServicePage

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