Grandstream Networks HandyTone-488 user manual Voice Prompt with option 47, then, Blind Transfer

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HandyTone-488 User Manual

Grandstream Networks, Inc.

*4

: (column character)

Examples:

If the target IP address is 192.168.0.160, the dialing convention is

Voice Prompt with option 47, then 192168000160

followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified.

If the target IP address/port is 192.168.1.20:5062, then the dialing convention would be: Voice Prompt with option 47, then 192168001020*45062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds.

5.2.3Blind Transfer

Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C:

1.A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.Then A dials *87 then dials C’s number, and then #(or wait for 4 seconds)

3.A can hang up.

Note: Call Feature has to be set to YES.

A can hold on to the phone and wait for one of the three following behaviors:

A quick confirmation tone (temporarily using the call waiting indication tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, A can either hang up or make another call.

A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call. The busy tone is just to indicate to the transferor that the transfer has failed.

Busy tone keeps playing. This means we have failed to receive the second NOTIFY from the transferee and decided to time out. Note: this does not indicate the transfer has been successful, nor does it indicate the transfer has failed. When transferee is a client that does not support the second NOTIFY (such as our own earlier firmware), this will be the case. In bad network scenarios, this could also happen, although the transfer may have been completed successfully.

5.2.4Attended Transfer

Assuming that call party A and B are in conversation. A wants to Attend Transfer B to C:

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Contents For SW Release Version HandyTone-488Table of Contents Welcome Top View Side Views InstallationGrandstream Networks, Inc Safety Compliances What is Included in the PackageProduct Overview Key FeaturesModel HandyTone-488 Hardware SpecificationGet Familiar with Voice Prompt Basic OperationsInput Meaning Make Phone CallsCalling phone or extension numbers Direct IP callsAttended Transfer Voice Prompt with option 47, thenBlind Transfer VoIP-to-PSTN Calls Call FeaturesCall Features Table Send and Receive Pstn CallsPstn Pass Through LED Light Pattern IndicationRinging Configuring HandyTone-488 with Web Browser Configuration GuideConfiguring HandyTone-488 WAN IP through Voice Prompt Password End User DMZ IP PPPoE Link Up Advanced User ConfigurationSystem Up Time RegisteredFXS Port General Misc Settings URI or IPport Features AuthenticatePassword Name Enable CallVoice Frames per Dtmf PayloadType Preferred VocoderLayer 2 QoS Reboot Layer 3 QoSTimeout Use # as Unregister onKeep-alive Tftp UpgradeHttp Upgrade Auto UpgradeAccess Disable CallUpdate Special FeatureRebooting the HandyTone-488 from Remote Saving the Configuration ChangesConfiguration through a Central Server Upgrade through Tftp Software UpgradeUpgrade through Http Grandstream Networks, Inc Restore Factory Default Setting