Cisco Systems CP8831DCK9, CP8831K9, CPMICWIREDS manual Softkey feature map, Call State Softkey

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Calling features

Softkey feature map

Privacy, page 60

Quality Reporting Tool, page 60

Redial, page 61

Shared lines, page 61

Speed Dial, page 62

Transfer, page 62

Cisco WebDialer, page 63

Softkey feature map

Depending upon how your system administrator sets up your phone, not all features may be available to you, some features may be accessed from a different softkey, or additional softkey features are available.

The following table provides a guide to some of the softkey features that are commonly available for various call states. Also shown is the function of the Call button for the matching state.

Table 10: Feature map

 

 

 

 

 

Call State

Softkey 1

Softkey 2

Softkey 3

Softkey 4

Call button

Idle

Redial

New Call

Apps

More1

Off hook

 

Contacts

Msgs

Fwd All

More2

 

Ring in

Answer

Divert

 

 

Answer

On hook (pre-dial)

Cancel

Call

Speed Dial

X

Dial

Off hook

Redial

Cancel

Apps

More1

On hook

 

Contacts

Msgs

Calls

More2

 

Ring out

Cancel

Callback

 

 

On hook

Connected

Hold

End Call

Apps

More1

On hook

 

Contacts

Transfer

Conf

More2

 

 

ConfList

Park

 

Top

 

On hold

Resume

New Call

Apps

More1

Resume

 

Contacts

Msgs

Divert

Top

 

Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0

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Contents Americas Headquarters First Published June 21 Last Modified August 27Page N T E N T S Contacts Add third party to conference Contents User Options web pages Additional options Troubleshooting If you want to PrefaceIntroduction ThenAdditional information Safety and performance informationPower outage External devicesAccessibility Features Cisco product security overviewPage Features of your Cisco Unified IP Conference Phone Buttons and hardwareMedia Path Call on Focus Sound Base LED state definitionsStatus Base LEDs Mute Button Phone screen Display Control UnitDescription Softkeys Four programmable keysSound Base Wireless extension microphone and charger kit Page Battery compartment Omni-directional wireless microphonesLED charge status indicator Charger trayWired extension microphone kit Phone screen ActionsPhone screen icons Phone screen cleaningPhone connections IconConnect mini-USB cable to DCU Following images show how to install the USB cableMode Install ferrite bead on network cable ProcedurePower-saving mode General IP Phone informationFeature availability Applications ServicesAccess Services Call HistoryView call record details View call historyStep Edit phone number Dial from Call HistoryClear call history Press Edit DialRingtones PreferencesDelete call record Change RingtoneContrast Linked ModeAdjust Contrast Component Connect to PrimaryIP Phone Information Link Conference PhonesAdministrator Settings Page Dial Contact from Search ContactsCorporate Directory TipsPersonal Directory Dial Contact from Search during an active callSign In and Out of Personal Directory Personal Directory optionsFollowing sections describe the personal directory options Select Personal Address Book Add Personal Directory entrySearch for entry in Personal Directory Press SubmitDelete Personal Directory entry Dial number from Personal DirectoryEdit Personal Directory entry Assign fast-dial code to PAB from User Options web Fast-Dial codes with Personal DirectoryAssign fast-dial code to PAB from the phone Press FastDialSelect Personal Fast Dials Place call using fast-dial codeDelete fast-dial code Scroll to the fast dial code that you want to dialPage Messages Access voicemailAccess voice messages Voice message identificationYou may need to press More first Calling features Softkey feature map Call State SoftkeyNew Call Yes End Call RedialYes AnswerYes Hold Feature SupportedSurvivable Remote Site Telephony overview ResumeYesFeature Answer QRTCall Back Set Up Call Back notificationCall Forward Park call Call ParkForward calls Press Fwd AllAnswer call using Group Pickup and Group Pickup Number Answer call using PickupCall Pickup CBarge Answer call using Group Pickup and phone numberAnswer call using Other Pickup ConferenceRemove conference participants Add third party to conferenceView conference participants Press ConfDivert call DivertDo Not Disturb Turn DND on and offNumber and type Connected microphones Enhanced Room CoverageSecondary Sound Base Choose Apps Admin Settings Wireless Microphones Wireless Microphone menuPair wireless microphone Option DescriptionPress Pair Unpair wireless microphoneChoose Applications Admin Settings Wireless Microphones Press UnpairCisco Extension Mobility Enable Extension MobilitySelect EM Service Fast DialHold active call Place call using Fast DialHold Select a fast-dial code and then press CallMeet Me conference Switch between active and multiple holding callsHold Reversion Hold active call and answer new incoming callHost Meet Me conference Mobile ConnectJoin Meet Me Conference Switch mobile call to IP phone Enable Mobile ConnectSwitch IP phone call to mobile phone Press MoreMonitoring and Recording Multiple calls per lineTransfer two calls on same line Switch between calls on same lineCreate conference with two calls on same line Press ConferenceShared Line MuteMute IP phone sound base Mute IP phone DCU On-Hook dialingPlus Dialing Dial number on-hookPrivacy Enable privacy on shared lineQuality Reporting Tool Shared lines Report IP phone problemsRedial Redial numberTransfer Place call using speed dial codesSpeed Dial Transfer call to another numberUse WebDialer with Cisco directory Cisco WebDialerUse WebDialer with another online corporate directory Change WebDialer preferences User Options web pages Sign in and out of User Options web pagesPersonal directory on web Features and services setup on webSelect device from User Options web Personal Address Book on webEdit Personal Address Book entry Add new Personal Address Book entrySearch Personal Address Book entry Delete Personal Address Book entryAssign Fast-Dial code to phone number Fast Dials on webAssign Fast-Dial code to Personal Directory entry Press NextDelete Fast-Dial Personal Address Book entry Search for Fast-Dial entryEdit Fast-Dial phone number Address book synchronization toolSet up Abbreviated Dialing codes Speed Dial setup on webSet up speed-dial codes Click SaveSearch for services Phone services setup on webSubscribe to service Select Phone ServicesChange service name User settings on webChange or end services Access service on phoneSelect User Options User Settings Change browser passwordChange user options web page language setting Change PINSelect Line Settings Line settings on webSet up Call Forward per line Change phone display languageChange audible voice message indicator setting per line Change voice message indicator setting per lineChange ring type Update line text label displayed on called party phone Cisco WebDialerLog out of WebDialer Set up, view, or change WebDialer preferencesUse WebDialer with User Options directory Click DialUser Options web pages Cisco WebDialer Additional options If you Then For more informationConference Station sound If you ThenBase Symptom TroubleshootingGeneral troubleshooting ExplanationChoose Apps Admin Settings Status , and then Phone administration dataChoose Apps Admin Settings Network Choose Apps Admin Settings PhoneTroubleshooting Quality Reporting Tool Page Cisco one-year limited hardware warranty terms View Cisco information packetCisco one-year limited hardware warranty terms Click Go. The Cisco warranty page appearsD E Buttons and connections 8 sound baseIN-2

CP8831K9, CP8831DCK9, CPMICWIREDS specifications

Cisco Systems has long been a leader in networking and communication technologies, providing a wide range of products designed to enhance collaboration and streamline business communication. Two notable products in its collection are the Cisco Unified IP Phone 8831 (CP8831DCK9) and the Cisco Unified IP Phone 8831 (CP8831K9). These devices are designed to cater to the needs of modern enterprises seeking reliable, high-quality communication solutions.

The Cisco CP8831DCK9 is a wireless conference phone known for its superior audio quality and flexibility. This model employs Cisco's cutting-edge Wideband Audio technology, which ensures crystal-clear sound during voice calls. It is designed specifically for conference rooms, enabling teams to communicate effectively regardless of their physical location. One of the key features of the CP8831DCK9 is its support for both local and cloud-based services, making it an adaptable choice for businesses that employ a hybrid communication model.

The CP8831K9, on the other hand, is a wired version of the same phone, offering many similar features with the added reliability of a wired connection. This model still retains the impressive audio quality and clarity that users have come to expect from Cisco devices. The CP8831K9 is particularly well-suited for environments where mobility is less of a concern, such as executive offices or workstations where a fixed connection enhances performance.

Both models feature an intuitive user interface, complete with a large display that provides easy access to contacts, call logs, and a variety of functions. They support multiple user profiles, allowing for a customized experience for different users throughout the organization. Additionally, these phones are equipped with advanced security protocols to ensure that calls are protected against eavesdropping, an increasingly crucial feature in today's business landscape.

In terms of connectivity, both models support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power outlets. They are compatible with Cisco's unified communications solutions, making them ideal for organizations looking to integrate voice, video, and data services seamlessly.

In summary, Cisco's CP8831DCK9 and CP8831K9 deliver outstanding performance, advanced features, and robust security, positioning them as excellent choices for enterprises that prioritize effective communication in their operations. Whether opting for wireless or wired solutions, organizations can rely on Cisco technology to facilitate seamless and effective collaboration.