Cisco Systems CPMICWIREDS Switch between calls on same line, Transfer two calls on same line

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Calling features

Switch between calls on same line

Switch between calls on same line

Procedure

Step 1 Press Swap to switch between two calls on the same line.

Step 2 If there are more than two calls on the line, select a call from the call list and press Resume.

Create conference with two calls on same line

Procedure

Step 1 With two connected calls on the same line, select a call to make it the active call.

The second call is put on hold.

Step 2 Press Conference.

Step 3 Press Calls to view the call list and select the caller to add to the conference.

Step 4 Wait for the call to connect.

Step 5 Press Conference to add the participant to your call.

The conference begins.

Step 6 (Optional) Repeat to add additional participants.

Transfer two calls on same line

Before You Begin

You must be on an active call to transfer calls.

Procedure

Step 1 Press Transfer.

Step 2 Enter phone number or press a speed-dial button for the transfer destination.

When you have reached the maximum number of calls for your line, pressing Transfer allows you to select the calls from a list of calls on the line.

Step 3 Wait for the recipient to answer.

Step 4 Press Transfer again.

Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0

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Contents First Published June 21 Last Modified August 27 Americas HeadquartersPage N T E N T S Contacts Add third party to conference Contents User Options web pages Additional options Troubleshooting Introduction PrefaceIf you want to ThenPower outage Safety and performance informationAdditional information External devicesCisco product security overview Accessibility FeaturesPage Buttons and hardware Features of your Cisco Unified IP Conference PhoneStatus Base LEDs Mute Button LED state definitionsMedia Path Call on Focus Sound Base Description Display Control UnitPhone screen Softkeys Four programmable keysSound Base Wireless extension microphone and charger kit Page LED charge status indicator Omni-directional wireless microphonesBattery compartment Charger trayWired extension microphone kit Actions Phone screenPhone connections Phone screen cleaningPhone screen icons IconMode Following images show how to install the USB cableConnect mini-USB cable to DCU Procedure Install ferrite bead on network cableGeneral IP Phone information Power-saving modeFeature availability Access Services ServicesApplications Call HistoryStep View call historyView call record details Clear call history Dial from Call HistoryEdit phone number Press Edit DialDelete call record PreferencesRingtones Change RingtoneAdjust Contrast Linked ModeContrast Component Connect to PrimaryLink Conference Phones IP Phone InformationAdministrator Settings Page Corporate Directory ContactsDial Contact from Search TipsDial Contact from Search during an active call Personal DirectoryFollowing sections describe the personal directory options Personal Directory optionsSign In and Out of Personal Directory Search for entry in Personal Directory Add Personal Directory entrySelect Personal Address Book Press SubmitEdit Personal Directory entry Dial number from Personal DirectoryDelete Personal Directory entry Assign fast-dial code to PAB from the phone Fast-Dial codes with Personal DirectoryAssign fast-dial code to PAB from User Options web Press FastDialDelete fast-dial code Place call using fast-dial codeSelect Personal Fast Dials Scroll to the fast dial code that you want to dialPage Access voice messages Access voicemailMessages Voice message identificationYou may need to press More first Calling features Call State Softkey Softkey feature mapSurvivable Remote Site Telephony overview Feature SupportedNew Call Yes End Call RedialYes AnswerYes Hold ResumeYesFeature QRT AnswerCall Forward Set Up Call Back notificationCall Back Forward calls Call ParkPark call Press Fwd AllCall Pickup Answer call using PickupAnswer call using Group Pickup and Group Pickup Number Answer call using Other Pickup Answer call using Group Pickup and phone numberCBarge ConferenceView conference participants Add third party to conferenceRemove conference participants Press ConfDo Not Disturb DivertDivert call Turn DND on and offSecondary Sound Base Enhanced Room CoverageNumber and type Connected microphones Pair wireless microphone Wireless Microphone menuChoose Apps Admin Settings Wireless Microphones Option DescriptionChoose Applications Admin Settings Wireless Microphones Unpair wireless microphonePress Pair Press UnpairSelect EM Service Enable Extension MobilityCisco Extension Mobility Fast DialHold Place call using Fast DialHold active call Select a fast-dial code and then press CallHold Reversion Switch between active and multiple holding callsMeet Me conference Hold active call and answer new incoming callJoin Meet Me Conference Mobile ConnectHost Meet Me conference Switch IP phone call to mobile phone Enable Mobile ConnectSwitch mobile call to IP phone Press MoreMultiple calls per line Monitoring and RecordingCreate conference with two calls on same line Switch between calls on same lineTransfer two calls on same line Press ConferenceMute IP phone sound base MuteShared Line Plus Dialing On-Hook dialingMute IP phone DCU Dial number on-hookQuality Reporting Tool Enable privacy on shared linePrivacy Redial Report IP phone problemsShared lines Redial numberSpeed Dial Place call using speed dial codesTransfer Transfer call to another numberUse WebDialer with another online corporate directory Cisco WebDialerUse WebDialer with Cisco directory Change WebDialer preferences Sign in and out of User Options web pages User Options web pagesSelect device from User Options web Features and services setup on webPersonal directory on web Personal Address Book on webSearch Personal Address Book entry Add new Personal Address Book entryEdit Personal Address Book entry Delete Personal Address Book entryAssign Fast-Dial code to Personal Directory entry Fast Dials on webAssign Fast-Dial code to phone number Press NextEdit Fast-Dial phone number Search for Fast-Dial entryDelete Fast-Dial Personal Address Book entry Address book synchronization toolSet up speed-dial codes Speed Dial setup on webSet up Abbreviated Dialing codes Click SaveSubscribe to service Phone services setup on webSearch for services Select Phone ServicesChange or end services User settings on webChange service name Access service on phoneChange user options web page language setting Change browser passwordSelect User Options User Settings Change PINSet up Call Forward per line Line settings on webSelect Line Settings Change phone display languageChange ring type Change voice message indicator setting per lineChange audible voice message indicator setting per line Cisco WebDialer Update line text label displayed on called party phoneUse WebDialer with User Options directory Set up, view, or change WebDialer preferencesLog out of WebDialer Click DialUser Options web pages Cisco WebDialer If you Then For more information Additional optionsBase If you ThenConference Station sound General troubleshooting TroubleshootingSymptom ExplanationChoose Apps Admin Settings Network Phone administration dataChoose Apps Admin Settings Status , and then Choose Apps Admin Settings PhoneTroubleshooting Quality Reporting Tool Page View Cisco information packet Cisco one-year limited hardware warranty termsClick Go. The Cisco warranty page appears Cisco one-year limited hardware warranty termsButtons and connections 8 sound base D EIN-2

CP8831K9, CP8831DCK9, CPMICWIREDS specifications

Cisco Systems has long been a leader in networking and communication technologies, providing a wide range of products designed to enhance collaboration and streamline business communication. Two notable products in its collection are the Cisco Unified IP Phone 8831 (CP8831DCK9) and the Cisco Unified IP Phone 8831 (CP8831K9). These devices are designed to cater to the needs of modern enterprises seeking reliable, high-quality communication solutions.

The Cisco CP8831DCK9 is a wireless conference phone known for its superior audio quality and flexibility. This model employs Cisco's cutting-edge Wideband Audio technology, which ensures crystal-clear sound during voice calls. It is designed specifically for conference rooms, enabling teams to communicate effectively regardless of their physical location. One of the key features of the CP8831DCK9 is its support for both local and cloud-based services, making it an adaptable choice for businesses that employ a hybrid communication model.

The CP8831K9, on the other hand, is a wired version of the same phone, offering many similar features with the added reliability of a wired connection. This model still retains the impressive audio quality and clarity that users have come to expect from Cisco devices. The CP8831K9 is particularly well-suited for environments where mobility is less of a concern, such as executive offices or workstations where a fixed connection enhances performance.

Both models feature an intuitive user interface, complete with a large display that provides easy access to contacts, call logs, and a variety of functions. They support multiple user profiles, allowing for a customized experience for different users throughout the organization. Additionally, these phones are equipped with advanced security protocols to ensure that calls are protected against eavesdropping, an increasingly crucial feature in today's business landscape.

In terms of connectivity, both models support Power over Ethernet (PoE), which simplifies installation by eliminating the need for additional power outlets. They are compatible with Cisco's unified communications solutions, making them ideal for organizations looking to integrate voice, video, and data services seamlessly.

In summary, Cisco's CP8831DCK9 and CP8831K9 deliver outstanding performance, advanced features, and robust security, positioning them as excellent choices for enterprises that prioritize effective communication in their operations. Whether opting for wireless or wired solutions, organizations can rely on Cisco technology to facilitate seamless and effective collaboration.
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