Cisco Systems 7936 Picking Up Calls Within Your Group, Picking Up Calls Outside Your Group

There are two types of call pickup features available on the IP Conference Station:

•Call Pickup—Picks up incoming calls within your own group. The appropriate call pickup group number is dialed automatically when you choose this feature.

•Group Pickup—Picks up incoming calls within your own group or within other groups. You must dial the appropriate call pickup group number when using this feature.

These features are available only if your system administrator configured your IP Conference Station to support them. The IP Conference Station does not support these features by default.

Picking Up Calls Within Your Group

Call pickup allows you to pick up incoming calls within your own group. When you activate call pickup, it automatically dials the call pickup group number associated with the IP Conference Station. If there is a call that is coming in on another telephone number in that same group, the call immediately begins ringing on the IP Conference Station. If there is more than one incoming call in the pickup group, you receive the first unanswered call. If there is no unanswered call in the group when you activate call pickup, then the IP Conference Station is available to receive the next call.

Step 1 Press the Phone button.

Step 2 Press the PickUp softkey.

Step 3 Answer the incoming call that is redirected to the IP Conference Station.

Picking Up Calls Outside Your Group

Group call pickup allows you to pick up incoming calls within your own group or within other groups. You must dial the appropriate call pickup group number when using this feature.

If there is a that is call coming in on another telephone number in the call pickup group that you dialed, that call immediately begins ringing on the IP Conference Station. If there is more than one incoming call in the pickup group, then you receive the first unanswered call. If there is no unanswered call in the group, or if you dial an invalid call pickup group number, you receive a fast busy tone.

Step 1 Press the Phone button.

Step 2 Press the GPickUp softkey.

Step 3 Dial the desired group call pickup number.

Step 4 Answer the incoming call that is redirected to the IP Conference Station.

Step 5 To dial a different group call pickup number, hang up and begin again at Step 1.

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