Cortelco 2747 user manual Redial, Call Forward, Call Transfer, Ringing Transfer, Blind Transfer

5.4 Redial

To call the last dialed number (redial), press the “RE/DIAL” key immediately after going off-hook.

5.5 Call Forward

Call forwarding functions can be set via the keypad or by web configuration. Please refer to section 3.5 for more details.

5.6 Call Transfer

This phone supports three types of call transfer. They are ringing transfer, blind transfer and attended transfer.

5.6.1 Ringing Transfer

When a call is incoming and the IP phone is ringing, by pressing the “Transfer” key and then another IP phone’s number you can transfer the call immediately to another party without answering the call.

5.6.2 Blind Transfer

With blind transfer, the caller is transferred to a third party without informing the third party who is transferring the call.

Example: A calls B and A wants B to transfer the call to C. B presses the “TRANSFER” button and waits to hear dial tone. Then B dials C’s number and hangs up. A is now transferred to C.

5.6.3 Attended Transfer

With attended transfer, the caller is transferred to a third party after the third party is informed.

Example: A calls B and A wants B to transfer the call to C. B presses the “HOLD” and waits for dial tone. Then B dial the C’s number and waits for C to answer. B can now inform C of the call transfer. When B hangs up, A is transferred to C.

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