Cortelco 3719 instruction manual Telephone Service Problems, Phonedoesnotring

Page 29

TELEPHONE SERVICE PROBLEMS

If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines, BEFORE CALLING THE TELEPHONE COMPANY. Be aware that they may charge you for a service call if the problem is caused by your telephone equipment.

PHONEDOESNOTRING

OFF/LOW/HI ringer switch is set to OFF position

Line cord is disconnected at telephone outlet or at telephone end.

Phone is OFF HOOK. Make certain the hookswitch is depressed when the handset is in the cradle.

SPEAKERPHONE indicator is on. Turn off speakerphone.

NO DIAL TONE

Wire is disconnected at telephone jack or at wall jack. Test the telephone in a different wall jack. If it works, the first jack may be defective.

REDIALBUTTONDOESNOTFUNCTION

The telephone may have been momentarily disconnected from the telephone jack.

STATIC

Check to see if the coiled handset cord is loose. Try a different phone in the wall jack. If you still get static, the problem is in the line. Call the telephone company.

BLANKSCREEN

Check if the adapter is connected properly.

26

Image 29
Contents OWNER’S Page Table of Contents Usingthedirectory Usingthecalleridfunction Importantsafetyinstructions Page Introduction 3719FEATURESCheckthecontents InstallingyourtelephoneChoosealocationforthetelephone PlugintheadapterREMOVINGTHEDESKTOP/WALLMOUNTWEDGE Installthetelephonelinecord DesktopinstallationWallmountinstallation Setup FactorypresetsEnter 2ND Code Enter 3RD Code Enter 4TH Code VM Access NUM Telephonefeatures Receivingaphonecall Usingyour TelephonePlacingaphonecall SpeakerphonebuttonVolumeswitch VolumebuttonDurationcounter REDIAL/PAUSEBUTTONFlashbutton HoldbuttonMutebutton RingervolumeCallwaitingdisplay Dataport Headsetcompatible10-11BUTTON/CONTRAST VoicemailbuttonReviewbuttons NetworkservicesDirectorybutton MemorybuttonToStoreANewNumberAndNameIntoTheDirectory Using the DirectoryDialingTelephoneNumbersInTheDirectory Messagewaiting Using the Caller IdfunctionMessagelight Reviewingcalls ReceivingcallsCallbackdial DeletingcallsNodatasent MessageerrorUnknowncalls PrivatecallsUsing the Network Service Function To select the alternate Network Serv. Codes Phonedoesnotring Telephone Service ProblemsCallersarenotdisplayedonthescreen Maintenance InformationRepair Ofyour Telephone FCC Wants YOU to Know Limited Warranty