Oricom eco5100 Series manual Customer Support

Page 38

CUSTOMER SUPPORT

Customer Support

If you feel this product is not working correctly please consult the user guide and en- sure that you are using the product in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault is still present, connect another telephone (if available) to the tele- phone socket. The results will show you whether the fault lies with this unit or with the telephone line.

If the product is working correctly, the fault is on the telephone line. Please contact your network operator for assistance.

To order spare parts, additional handsets, replacement batteries and in case of any technical issues you may have with the product, please consult our website for further information or send us an email for a prompt response to your enquiry.

In the unlikely event of a fault developing, please contact us for assistance. If the prod- uct is then found to be faulty you will be asked to return it directly to us with a copy of the purchase receipt.

35

Image 38

Contents User Guide Contents Cordless Handset Operation …………………………………………………………… Page ImportantDOYOU have BROADBAND/ADSL? Installation and ChargerGetting Started TipGetting Started Pack contents Purchasing additional handsetsYour cordless handset Understanding the cordless handset display Your eco5100 base unit Bottom GS Answering Machine Rings Code Answering Machine PINAnswering an incoming call Basic OperationDuring standby Cordless handsets LCD displayPaging the handset/s Mute featureMaking an external call Normal diallingCall waiting Australia Only Recall featureHandset range Take two different calls at the same timePause feature when using on a Pabx Recall function when connected to a PabxHandset volume control Handsfree modeVolume adjustment with handset Store a CID number Caller ID OperationReview Caller ID records Delete one or all CID records DeleteallviewedCIDrecordsLNR Function Last Number Redial Redial the last numberStore the last number dialled Delete last number dialledReview / Edit / Dial stored Phonebook records PhonebookAdd new records Delete one record Handset ringer adjustment Cordless Handset OperationMulti-handset Operation Cordless handset keypad lock Call transfer between cordless handsetsRemove handsets RegistrationRegister new handsets on the eco5100 base Language setting Handset nameBase Melody BaseVolumeReset Answering machine On / Off Day/Time settingAnswering Machine Operation Answering machine Ring delay Setting Answering machine PIN number SettingOGM setting OGM1 Announcement One modeOGM2 AnnouncementTwo mode OGM Outgoing MessagesPlay OGM OGM play to linePlay ICM ICM Incoming MessagesRecord ICM Record memo MemoDelete messages Play memoDelete all messages Remember to delete messagesMemory full Advanced Answering System Remote controlSwitch your answering machine on remotely Phone in to check your messagesRemote operation keys Call screeningCordless handset detection Customer Support Troubleshooting AppendixAlternatively please contact Customer Service on 1300 889 Product Speciﬁcations Phone Oricom eco5100 SpeciﬁcationsExclusion and limitation of liability Warranty Information AustraliaWarranty REN RN for New Zealand Caller IDCustomer Support