RCA 2-9925 manual Troubleshooting Guide, You connect the headset

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TROUBLESHOOTING GUIDE

In case of difficulty, please check the following Troubleshooting Guide before seeking service.

Problem

Solution

 

 

No dial tone

• Check installation:

 

— Is the base power cord connected to a working outlet?

 

— Is TALK light on?

 

— Is the telephone line cord connected to the base unit and

 

the wall jack?

 

— Is a headset connected to the handset? The handset

 

receiver and microphone are temporarily disabled when

 

you connect the headset

 

• Disconnect the base from the wall jack and connect another

 

phone to the same jack. If there is no dial tone in the second

 

phone, the problem might be your wiring or local service.

 

• Is the handset out of the base unit’s range?Move closer to the

 

base unit.

 

• Make sure the battery is properly charged (12 hours).

 

• Is the battery pack installed correctly? See page 18.

 

• If the phone still does not work, disconnect the power cord

 

and remove the battery pack. Then reconnect the power cord

 

and reinstall the battery pack. Place handset in the base for

 

10 seconds to allow it to reinitialize.

 

• Make sure RING/PWR switch on the handset is turned on.

 

 

Dial tone is OK, but

• Make sure the T/P switch on the base is set

can’t dial out

correctly (see pp. 4-7).

 

 

Handset does not ring

• Make sure the RING/PWR switch on the handset is turned to

 

ON (the far left position).

 

• You may have too many extension phones on your line. Try

 

unplugging some phones.

 

• See solutions for “No dial tone.”

 

 

Cannot hear phone

• Set the volume control on side of handset to HI.

conversation

 

 

 

You experience static,

• Change channels.

noise, or fading in

• Is handset out of range? Move closer to the base.

and out

• Does the base need to be relocated?

 

• Charge handset battery.

 

• Make sure base is not plugged into an outlet with another

 

household appliance.

 

 

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Contents 900MHz Two-Line Cordless Telephone User’s Guide FCC Registration Information Introduction Table of ContentsGetting Started AC power adapterBefore YOU Begin Two telephone line cordsLine 2 Line Installation OptionsP switch Desktop InstallationEach Line on a Separate Modular Jack Wall Mount Installation Each Line on a Separate Modular Jack Cordless Phone Basics Talk button Line 1 and Line 2 indicator lightsMaking a Call Line 2 button Line 1 buttonFlash Button Receiving a CallTalk button Flash buttonVOL switch on the side of the handset VOL Volume SwitchRING/PWR switch LOW indicator lightMute Button Temporary ToneTone button Mute button Conference Button Hold ButtonPaging the Handset Hold buttonMemory Feature Advanced FeaturesChannel Button Chan Chan buttonChanging a Stored Number Dialing a Stored Number Headset plug 2.5mm Headset jack Connecting a Headset To the HandsetSlot for Connecting the Belt ClipChanging the Battery You connect the headset Troubleshooting GuideProblem Solution Cannot hear Causes of Poor Reception General Product CareService 2425 Accessory Order FormAccessory Order Form Ring OFF on 10 Tone IndexFor how long after your purchase Limited Warranty