RCA 2-9925 manual Problem Solution Cannot hear

TROUBLESHOOTING GUIDE (CONTINUED)

Problem	Solution
Cannot hear the	• Set the RING/PWR switch on the handset to ON (the far left
Page alert tone	position).
Range is shorter	• Press the CHAN button during the conversation to select a
than normal	new channel.
	• Position the base antenna upward.
Battery will not hold a	• Be sure you are sufficiently charging the battery. When the
charge OR is fully charged	battery has been charged for 12 hours, you can expect
and the BAT LOW lights	approximately 4 hours of talk time.
	• Check to be sure battery contacts on both the handset and
	the base are making contact and are clean; free of dirt or lint.
	• When the handset is placed in the base, check that the base
	CHARGE light is on.
BAT LOW light stays on	• Place handset in base for 10 seconds to reset the phone. If
	that doesn’t work, charge battery for 12 hours.
Memory Dialing	• Did you program the memory location keys correctly?
doesn’t work	See p. 12.
	• Did you follow proper dialing sequence? See pp. 13-15.
	• Make sure T/P switch is correctly set.
	See pp. 4-7.
Unit locks up	• If the unit doesn’t work, reset the unit by disconnecting and
	reconnecting the handset battery and then return the handset
	to the base.
	• If a power outage occurs while the handset is away from the
	base, the handset must be returned to the base when the
	power returns.
While using the headset,	• Make sure the headset is plugged into the handset. When
you can’t hear the caller	you plug in the headset, the handset receiver and micro-
and the caller can’t hear you.	phone are disabled.
	• Unplug the headset if you want to
	use the handset instead.

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