TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first
|
| Problem | Solution |
|
|
|
|
|
|
|
|
|
|
| • Make sure the AC adapter is plugged into the base |
|
| The CHARGE/IN USE | and wall outlet. |
|
| indicator won’t illuminate | • Make sure the handset is properly seated on the |
|
| when the handset is placed | base. |
|
| on the base. | • Make sure the charging contacts on the handset and |
|
|
| base are clean. |
|
|
|
|
Troubleshooting |
|
| • Make sure that the base antenna is in a vertical |
|
| position. | |
|
|
| |
|
| The audio sounds weak and/ | • Move the handset and/or base to a different location |
|
| or scratchy. | away from metal objects or appliances and try again. |
|
|
| • Press DEL/CH to help eliminate background noise. |
|
|
| • Make sure that you are not too far from the base. |
|
|
| • Check both ends of the base telephone line cord. |
|
|
| • Make sure the AC adapter is plugged into the base |
|
|
| |
|
|
| and wall outlet. |
|
| Can’t make or receive calls. | • Disconnect the AC adapter for a few minutes. Then |
|
| reconnect it. | |
|
|
| |
|
|
| • Make sure that you are not too far from the base. |
|
|
| • Check the dialing mode used by your telephone |
|
|
| company. |
|
|
|
|
|
|
| • The battery pack may be weak. Charge the battery |
|
|
| for |
|
|
| • The handset may be too far away from the base unit. |
|
| The handset doesn’t ring or | • Place the base unit away from appliances or metal |
|
| receive a page. | objects. |
|
|
| • Check the battery pack to insure there is a secure |
|
|
| connection. |
|
|
| • Make sure ringer volume isn’t set to turned off. |
|
|
| • Keep the handset away from microwave ovens, |
|
|
| computers, remote control toys, wireless |
|
|
| microphones, alarm systems, intercoms, room |
|
| Severe noise interference. | monitors, fluorescent lights, and electrical |
|
|
| appliances. |
|
|
| • Move the base to another location or turn off the |
|
|
| source of interference. |
|
|
|
|
30