TROUBLESHOOTING
We do not expect you to have any problems with your
Problem | Suggestion | |
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The phone does not work or | Be sure the base’s phone line cord and AC adapter are | |
works poorly. | correctly and securely connected, and the battery pack | |
| in the handset is charged. | |
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| Return the handset to the base for a few seconds to | |
| reset the security | |
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The handset stops working or | Move the handset closer to the base. | |
works poorly during a call. |
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Lift the base’s antenna to a fully upright position. | ||
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| Be sure the handset’s battery pack is charged. (If the | |
| battery pack power is too low, it does not have enough | |
| power to light the LOW BATT indicator.) | |
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Low volume or unusual sounds. | Someone has picked up another phone on the same | |
| line. Hang up the other phone. | |
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Severe noise interference. | Keep the handset and base away from computers, | |
| remote control toys, wireless microphones, alarm sys- | |
| tems, intercoms, room monitors, fluorescent lights, and | |
| electrical appliances. | |
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| Move to another location or turn off the source of inter- | |
| ference. | |
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| Hang up and redial the number. | |
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The phone cannot be operated | Lift the base’s antenna to a fully upright position. | |
at a useful distance from the |
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Be sure neither the handset or base antenna is touching | ||
base because the signal | ||
a metal surface. | ||
becomes weak or noisy (hand- | ||
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set’s range has decreased). |
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Recharge the battery pack. | ||
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The handset battery pack does | Check the charging contacts on the handset and base. If | |
not charge. | they are dirty, clean them with a pencil eraser. | |
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| Be sure the battery pack is properly connected. | |
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| Be sure the handset is properly seated on the base. | |
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