TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the follow- ing suggestions might help.
|
|
| Problem |
|
|
| Suggestion |
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| The phone does not work or works | Be sure the base’s phone line cord and AC adapter |
|
| |||||
|
| poorly. | are correctly and securely connected. |
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Be sure the handset’s battery pack is connected and |
|
| ||||
|
|
|
| charged. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Return the handset to the base for a few seconds to |
|
| ||||
|
|
|
| reset the security |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
| The handset stops working or | Move the handset closer to the base. |
|
| |||||
|
| works poorly during a call. |
|
|
|
|
|
|
| |
|
| Lift the base’s antenna to a vertical position. |
|
| ||||||
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Be sure the handset’s battery pack is charged. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
| Low volume or unusual sounds. | Someone has picked up another phone on the same |
|
| |||||
|
|
|
| line. Hang up the other phone. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
| Severe noise interference. | Keep the handset and base away from computers, |
|
| |||||
|
|
|
| remote control toys, wireless microphones, alarm |
|
| ||||
|
|
|
| systems, intercoms, room monitors, fluorescent |
|
| ||||
|
|
|
| lights, and electrical appliances. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Move to another location or turn off the source of |
|
| ||||
|
|
|
| interference. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Hang up and redial the number. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
| The phone cannot be operated at a | Lift the base’s antenna to a vertical position. |
|
| |||||
|
| useful distance from the base |
|
|
|
|
|
|
| |
|
| Be sure neither antenna is touching a metal surface. |
|
| ||||||
|
| because the signal becomes weak |
|
| ||||||
|
|
|
|
|
|
|
|
| ||
|
| or noisy (handset’s range has |
|
|
|
|
|
|
| |
|
| Recharge the battery pack. |
|
| ||||||
|
| decreased). |
|
| ||||||
|
|
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
|
|
|
|
| The handset battery pack does not | Check the charging contacts on the handset and |
|
| |||||
|
| charge. | base. If they are dirty, clean them with a pencil |
|
| |||||
|
|
|
| eraser. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Be sure the battery pack is connected correctly. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Be sure the handset is properly seated on the base. |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Replace the battery pack (see “Replacing the Battery |
|
| ||||
|
|
|
| Pack” on Page 34). |
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| 31 |
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|