GE 28213 manual Troubleshooting Guide, Caller ID Solutions, Cordless Phone Solutions

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Troubleshooting Guide

Caller ID Solutions

No Display

•The battery must be fully charged. Try replacing the battery.

•Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again.

•You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.

Caller ID Error Message

•This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company.

Cordless Phone Solutions

No dial tone

•Check installation:

Make sure the base power cord is connected to a working electrical outlet.

Make sure the telephone line cord is connected to the base unit and the wall phone jack.

•Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.

•The handset may be out of range of the base. Move closer to the base.

•Make sure the battery is properly charged (for 16 hours).

•Ensure the battery pack is installed correctly.

•The handset should beep when you press the talk button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged.

•Place the handset in the base for at least 20 seconds to reset unit.

Handset does not ring

•Make sure the handset ringer programmed to ON.

•Move closer to the base. The handset may be out of range.

•You may have too many extension phones on your line. Try unplugging some phones.

•Check for a dial tone.

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Contents Page Interference Information Important InformationLicensing Telephone Network InformationREN Number Hearing Aid Compatibility HACInformation for Dect Product FCC RF Radiation Exposure StatementTable of Contents Battery Safety Precautions Base Parts Checklist for 28213xx1 modelIntroduction Before You BeginWall plate InstallationTelephone Jack Requirements Digital Security SystemImportant Installation Guidelines Front View Base LayoutDisplay Icons Signal strengthMessage Battery Voicemail Handset LayoutInstalling the Handset Battery Installing the PhoneBase Station Programming the Telephone Standby ScreenProgramming Functions Daily Alarm ClockInitial Setup From the Initial Setup MenuHandset Name Date and Time Area CodeTone/Pulse Language Auto TalkRegistration De-Registration Ringer Tone Sound SetupFrom the Sound Setup Menu Global De-registrationReset Setting Ringer VolumeKey Tone Voicemail Visual IndicatorsAll Settings Telephone OperationMaking a Call Vmwi / Visual Ringer Indicator on HandsetHandset Speakerphone OperationAnswering Calls Call TimerRinger Volume Shortcut Auto StandbyPress the redial/format button. -OR Flash/Call WaitingLast Number Redial ExitDo Not Disturb D-N-D Receiver Volume ControlPaging from the Base/Group MuteIntercom Operation Making an Auto Intercom CallApplicable only with additional handsets Two-Way Calling Advanced Intercom FeaturesUsing Intercom with External Telephone Calls Receiving an Incoming Call During an Intercom CallCaller ID CID Transferring External Calls to Other HandsetsReviewing CID Records Call Waiting Caller IDReceiving CID Records Storing CID Records In CID MemoryTen digits Dialing a CID NumberStoring CID Records in Internal Memory Eleven digitsDeleting All CID Records Deleting a CID RecordFrom Phonebook Sub-Menu PhonebookReview Records Add RecordsDelete Records Edit RecordsDialing a Number from Internal Memory Battery Safety Precautions Changing the BatteryDisplay Messages Reviewed Indicates the battery needs to be chargedIndicates the handset is in speakerphone mode ProviderTroubleshooting Guide Caller ID SolutionsCordless Phone Solutions Battery Solutions General Product Care Causes of Poor ReceptionWarranty Accessory Information Index Receiving an Incoming Call During an Model