Outgoing Calls
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When you receive a busy tone
If you call an extension and receive a busy tone, or get no answer, or all external lines are busy, you can use any of the following methods:
Callback
If a called extension is busy or there is no answer:
Press.
Note: France, Sweden and Finland, press 5.
Press to finish the procedure.
You are called back (recall ring signal) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.
Press when you are called back.
The system calls the extension.
Note: Callbacks can be activated on several extensions at the same time.
If all external lines are busy when the YES key is pressed after dialing the external number:
Press.
Note: France, Sweden and Finland, press 5#.
Press to finish the procedure.
When an external line becomes free you will be called back (recall ring signal). You have to answer within eight seconds otherwise the Callback service is cancelled. While waiting for the Callback, you can make and receive calls as usual.
Press when you are called back.
The system calls the external number.
Note: Only one Callback can be activated on a busy external line.
30 | DT292 |