Call Forwarding
Important notes when designing your search profiles:
•Avoid ring times longer than 45 seconds for your profiles.
Usually the caller hangs up after
•Consider the time you need to react and answer on each answering position in your profile.
You might need up to 15 seconds to react and answer a call on a desk or cordless phone and
•There must be an answering position at the end of every profile (Voice mail or operator/secretary).
If not, calls might end up unanswered.
•Consider what should happen while you are busy on a phone. The available options are:
–Follow-me to voice mail
–Follow-me to the operator
•If an answering machine, a fax or other answering service is used as an early answering position, it might interrupt the searching.
Disconnect the answering service, or design the ring times so they do not affect the searching.
•If your system admits just one single personal profile, design the profile only with your
If you add more numbers, there is a risk that the caller hangs up before a latter position is called.
•If your system admits
Make sure you use as few answering positions as possible for each profile. Profile examples:
–In office
–At home
–Traveling
–Absent/not reachable
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