TC972 english.qxd 4/13/2004 10:58 AM Page 16
Problem Solving
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1.Base Unit is plugged into a power source.
2.Handset is charged.
3.TONE/PULSE Select Switch is in the right position.
4.Telephone Line Cord is plugged into the Telephone Jack.
Range of phone limited, check the following:
1.Base Unit is centrally located in your residence.
2.Base Unit is not located near appliances.
No dial tone, check the following:
1.TELEPHONE LINE CORD plugs are connected to the Telephone Jack and Telephone Line Connection Jack.
2.Base Unit is plugged into a power source.
3.If you had a power failure or had unplugged the Base Unit, replace the Handset on the Base Unit for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1.Battery Pack in the Handset is fully charged.
2.Handset is not too far from the Base Unit.
Excess static, check the following:
1.Check to see that the Antenna is not touching another metal object.
Interference on reception, check the following:
1.Noise may be picked up from electrical products in the home or electrical storms. Generally, this noise is a minor annoyance and should not be interpreted as a defect in your system. (See
Technical Information on page 16).
2. Choose an alternate channel using the SCAN button on the Handset.
3.Do not use this telephone within 20 ft. of a microwave oven while it is working, as you may experience interference. This is a normal occurrence with 2.4 GHz phones and should not be interpreted as a defect in the product.
If after pressing the TALK button, you receive three “beeps” and no dial tone, check the following:
1.Base Unit is plugged into a power source.
2.If you had a power failure or had unplugged the Base Unit, replace the Handset on the Base Unit for 2 to 5 seconds to reset the system.
NOTE: If none of the telephones in the house are working, disconnect one set at a time to verify that none of the telephones are causing the problem. If you still have a problem after doing this, and your telephone still does not work, please contact your local phone company.
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