BT 2300 manual Prefix, Receive an incoming call

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	Help	57


Problems	Possible cause

	More than one SMS product plugged into the line.
	Remove other products.

Cannot send text	Check Service Centre number is correct including 1470
	prefix.
	Check call barring (option 4) is not activated on your line
	if you have the call barring service rented from BT.

Cannot receive text	Check Service Centre number is correct.
	Ensure you have subscribed to a Caller Display Service and
	that it is active. You can check this by noting if your phone
	displays data regarding your caller’s number when you
	receive an incoming call.

Handset is registered to the SMS service and text has been previously sent and received but you are now only receiving incoming messages as voice text

This may be due to your handset being de-registered.

All you need to do is type Register and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line.

Note: Messages sent to 00000 are not charged for.

If you experience any problems, please call the Helpline on 0870 605 8047

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Contents User Guide Section Welcome…BT Studio 2300 base BT Studio 2300 handset This guide This guide This guide Setting up Getting startedLocation Talk/Standby time Getting startedYour BT Studio 2300 is now ready for use Range indicatorYour BT Studio 2300 multiple pack is now ready for use Handset buttons Getting to know your phoneBase buttons and LEDs Getting to know your phoneGetting to know your phone Handset display iconsGetting to know your phone Menu map These are the options under each menu heading End a call Press Press or place the handset back on the base Using the phoneHandsfree Using the phone RedialSecrecy Keypad lock PagingInternal calls Press OFF to return to your callerUsing the phone Handset user, then resume your external call Caller on holdHandset number you want Press Int to end the internal call and return to yourTimes for names beginning with S Press to dial PhonebookEdit name and number PhonebookPhonebook SMS text messaging Using SMS Cost of the fixed line serviceSMS text messaging Character map Writing tipsYou can send a message to an individual entry Using optionsOutbox Insert Symbol scroll to Insert Symbol then pressReceiving and reading text messages DeletingDelivery of SMS messages Press Back to return to the Inbox screen and to standby Delete scroll to Delete then press OK to delete the messageSMS Service Centre numbers SMS settingsOpen Inbox from standby screen These numbers have been pre-loaded into the BT StudioSMS text messaging User areas PIN protected Set personal user areaDefault settings for SMS text messaging Caller Display BT Calling FeaturesCalls lists Helping you manage your callsPhonebook BT Calling FeaturesRedial Press OK Press Yes to delete or No to cancelFor BT, call 0800 800 Call DiversionReminder Call is a pay as you use service # 5 Handset settings Handset name Handset settingsHandset ringer Volume Handset name Studio Base settings Handset priority When entering a PIN the digits are shown as asterisksEnter the current PIN Original setting 0000 and press OK Base settingsTo confirm Time settingsTime settings ConfirmFor 2.30pm then press OK to Additional handsets and bases Additional handsets and bases Additional handsets and bases Help Appear to be working Switched on Problems Possible cause You cannot link upBase Or replace them if necessaryHelp Receive an incoming call PrefixHelp This means all incoming text is delivered as voice text Turns off the opt out optionTurns off permanent voice text message delivery 0870 605General information SafetyGeneral information General information GuaranteeGeneral information Technical information Connecting to a switchboardRecall TTE Declaration of ConformanceOfﬁces worldwide