BT 1500 manual Further help and advice for text queries on BT lines

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I want to use more than one text (SMS) enabled product on my telephone line

It is possible to connect more than one SMS product to the same telephone line and for both of them to send and receive Text messages, but you must amend the final digit of both the Send and Receive Service Centre telephone numbers first.

All BT text capable telephones are provided with the same send and receive telephone numbers, but with two or more text capable telephones connected to the same telephone line, delivery of text messages becomes unreliable causing the text to be delivered as a normal telephone call which when answered will be an electronic Text to Speech message.

To overcome this problem you must keep one of the products as it is with the default Send & Receive ending in a '9', but for the second and subsequent products you must change the final digit of the Service Centre numbers (from the default ‘9’) to any unique number between 1 and

8i.e for a second product change last digit from a '9' to a '1' by changing the Send number from 1470P17094009 to 1470P17094001 and the Receive number from 0800587529 to 0800587521. For the Send number, go into Text - Settings- Send centre 1- and amend the last digit and then press Save…. (For Rcv. Centre, go into Text - Settings - Rcv. Centre 1 and amend the last digit and then press Save).

Once changed, for the products that you have assigned new send and receive numbers, you need to send a new registration text to the Fixed Line Text Service platform to register the new identity (i.e. send a text to 00000 from the product that you changed the Send & Receive numbers).

You can then send and receive text messages from more than one product.

Text has previously been sent and received but you are now only receiving voice spoken text messages, from number 0845 6021111.

•This may be due to your line being de-registered at the text service centre. All you need to do is text Reset and send it to 00000. You will receive a confirmation message back. This assumes that your Caller Display service is active and working on your line. Messages sent to 00000 are free.

Further help and advice for text queries on BT lines:

•BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

•BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service select option 2, enter your phone number on the handset and wait to speak to a customer adviser.

•For other telephone service providers please contact their customer services.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

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Contents User Guide Hearing aid? Need help?Got everything? BT Inspire 1500 handsetThis guide Using the phoneGetting started Getting to know your phoneSettings BT Network servicesSounds Answering machineGeneral information Using additional handsetsText messaging SMS HelpBest signal Setting upGetting started LocationBattery performance Setting up the chargerUsing your BT Inspire 1500 on a Broadband line? LocationYour BT Inspire 1500 is ready for use Set date and time manuallyHandset buttons Getting to know your phoneTo enter the Menu Display iconsOff any messages have been read On missed call in the Calls listIncrease or decrease Switch answering Message light On when the answer machine is onBase Also used during the registration process,To exit a menu and return to standby, press Navigating the menusLeft and Right soft keys Left soft keyBT menu Calls list Redial list Menu mapEmpty Displayed Or Press PhonebookMaking and receiving calls Using the phoneHandsfree Call WaitingSecrecy Redial HeadsetRedial the last number called Redial a number from the redial listSave a number from the redial list to the phonebook Keypad lockDelete a redial number Delete all redial numbersPhonebook Find handset PagingTo unlock the keypad Store a name and number in the phonebookView phonebook capacity View an entry in the phonebookDial an entry in the phonebook Edit a name and number in the phonebookDelete an entry in the phonebook Copy all phonebook entries to another handsetPress Names Scroll or to the entry you want Memory FullChange call group ringtone Delete entire phonebookEdit call group name Copy a phonebook entry to a Speed Dial button Speed DialDelete a Speed Dial entry If the Speed Dial is empty No number is displayed and thenCall group names cannot exceed 10 characters Edit a Speed Dial entryDial a Speed Dial entry Set to quiet mode Handset ringer volume including ringer offSounds Handset beepsHandset settings SettingsSelect base Display contrast / Handset nameHandset reset Base settingsBase ringer melody and volume De-register a handsetHandset ringing priority Recall modeSystem PIN Press Back to return to the previous menuSet date and time Date/Time/AlarmReset base Stop alarm ring Set alarm callCalls list BT Calling Features call BT free on 0800 800Caller Display View call detailsDial from the Calls list Calls list settings Category and New Call alertCopy a Calls list number to the phonebook Press Options. Scroll to Call Number and press OKDelete entire Calls list VoicemailDelete an entry Pre-stored BT Services numbers BT Network ServicesShow/Edit/Delete BT Services numbers Switch the answering machine on / off Using the answering machine from the handsetAnswering machine Outgoing messagesRecord your own outgoing message Answer settingsCheck or delete your outgoing message Record Message is highlighted. Press OKFrequency is highlighted, press OK. Press Record a memoCall screening During playback you have the following options Message playbackDelete all old messages Switch on/off Remote accessTo enable/disable remote access Remote accessOperating your answering machine remotely If you forget to switch on your answering machineCost of the fixed line service Subscribe to the text messaging serviceText messaging SMS Sending messagesView messages in the Outbox Receiving messages Using the DraftboxRead messages Press OK. Add more text if requiredPress to cancel at any time and return to standby Service Centre numbersEdit or delete templates Press OK and follow instructionsSelect Send Service Centre Add or change Service Centre numbersSwitch new text message alert on or off Message alertUsing additional handsets Internal calls Registration of an additional handset when baseCall another handset At the baseHandsets, press Transfer a callWay conference call Help Cannot access your messages from another phone You hear the busy tone when you pressIcon flashes Answering machine messages have the wrong date and timeYou keep hearing a beep Cannot register a handset to a baseBase unit does not ring, but the lights are on Customer Helpline Possible problems with text messagingCannot send text Cannot receive textFurther help and advice for text queries on BT lines Billing enquiries General sales enquiriesUser Guide formats Refer to the telephone number shown on your telephone billReplacing the handset batteries Safety informationGeneral information Environmental CleaningConditions of this guarantee are GuaranteeProduct disposal instructions Product disposal instructions for residential usersTechnical information Within the 12 month guarantee periodFor your records How many telephones can I have?User Guide formats Connecting to a switchboardDeclaration of Conformance Inserting a pauseOffices worldwide Working together, supporting energy saving products
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1500 specifications

The BT 1500 represents a significant advancement in the realm of advanced telecommunications technology. This cutting-edge device is specifically designed to meet the demands of modern connectivity, marrying high performance with user-friendly features.

One of the main features of the BT 1500 is its exceptional voice quality, which is achieved through high-definition audio technology. This ensures that conversations are crisp and clear, making it ideal for both professional and personal use. The device is equipped with noise reduction capabilities, which effectively minimizes background noise, allowing users to focus on their calls without distractions.

The BT 1500 also incorporates a robust wireless range, utilizing the latest DECT (Digital Enhanced Cordless Telecommunications) technology. This allows users greater mobility within their homes or offices, ensuring they remain connected without being tethered to a specific location. The impressive range, combined with the multi-handset capability, enables seamless communication across larger spaces without compromising on quality.

Another standout characteristic is its user interface, which features a large, easy-to-read display. The intuitive menu allows users to navigate settings effortlessly, whether they are adjusting the volume, checking the call log, or accessing the phonebook that can store multiple contacts. Furthermore, the BT 1500 supports caller ID, giving users the ability to screen calls effectively.

In terms of energy efficiency, the BT 1500 is designed with sustainability in mind. It is equipped with a low power consumption mode, which not only reduces energy usage but also extends the battery life of the device. This ensures that users can rely on their phone for extended periods without the need for frequent recharging.

The device also supports various connectivity options, including Bluetooth compatibility. This allows users to connect to headsets or other devices wirelessly, enhancing the versatility of the BT 1500. Additionally, it supports various security features to protect user data and ensure secure communication.

Overall, the BT 1500 stands out as a technologically advanced, reliable, and user-friendly device that caters to the needs of the modern user. Its blend of high audio quality, extensive range, energy efficiency, and robust features make it a smart choice for those in search of a dependable telecommunications solution.
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