BT 1500 manual Possible problems with text messaging, Customer Helpline, Cannot send text

Page 52

52

Customer Helpline

If you are still experiencing difficulties please call the BT Inspire 1500 Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com.

Possible problems with text messaging

Text messages cannot be sent and screen displays Message not sent

•The base station power supply or telephone line cord might not be properly connected.

•Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket.

•There might be a fault on the line. Check your telephone line is working properly.

•You might have deleted the server number in error. See page 45 for instructions on how to enter the number.

Cannot send text

•Check service centre number is correct including 1470P prefix (this is for BT lines. If you have another network provider please check the prefix number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 prefix presents your number for you.

Cannot receive text

•You will not be able to receive text messages until you have first sent a message. The first message sent registers you with the text service.

•More than one text messaging product is plugged into the line. Either remove the other text (SMS) enabled products or see below "I want to use more than one text (SMS) enabled product on my telephone line" for alternative instructions.

•Check service centre number is correct.

•Ensure you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your caller’s number when you receive an incoming call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Page 51 Page 53
Image 52
Page 51 Page 53
Contents User Guide Need help? Hearing aid?Got everything? BT Inspire 1500 handsetUsing the phone This guideGetting started Getting to know your phoneBT Network services SettingsSounds Answering machineUsing additional handsets General informationText messaging SMS HelpSetting up Best signalGetting started LocationSetting up the charger Battery performanceUsing your BT Inspire 1500 on a Broadband line? LocationSet date and time manually Your BT Inspire 1500 is ready for useGetting to know your phone Handset buttonsDisplay icons To enter the MenuOff any messages have been read On missed call in the Calls listMessage light On when the answer machine is on Increase or decrease Switch answeringBase Also used during the registration process,Navigating the menus To exit a menu and return to standby, pressLeft and Right soft keys Left soft keyMenu map BT menu Calls list Redial listEmpty Displayed Or Press PhonebookUsing the phone Making and receiving callsSecrecy Call WaitingHandsfree Headset RedialRedial the last number called Redial a number from the redial listKeypad lock Save a number from the redial list to the phonebookDelete a redial number Delete all redial numbersFind handset Paging PhonebookTo unlock the keypad Store a name and number in the phonebookView an entry in the phonebook View phonebook capacityDial an entry in the phonebook Edit a name and number in the phonebookCopy all phonebook entries to another handset Delete an entry in the phonebookPress Names Scroll or to the entry you want Memory FullEdit call group name Delete entire phonebookChange call group ringtone Speed Dial Copy a phonebook entry to a Speed Dial buttonDelete a Speed Dial entry If the Speed Dial is empty No number is displayed and thenDial a Speed Dial entry Edit a Speed Dial entryCall group names cannot exceed 10 characters Handset ringer volume including ringer off Set to quiet modeSounds Handset beepsSettings Handset settingsSelect base Display contrast / Handset nameBase settings Handset resetBase ringer melody and volume De-register a handsetRecall mode Handset ringing prioritySystem PIN Press Back to return to the previous menuReset base Date/Time/AlarmSet date and time Set alarm call Stop alarm ringBT Calling Features call BT free on 0800 800 Calls listCaller Display View call detailsCalls list settings Category and New Call alert Dial from the Calls listCopy a Calls list number to the phonebook Press Options. Scroll to Call Number and press OKDelete an entry VoicemailDelete entire Calls list BT Network Services Pre-stored BT Services numbersShow/Edit/Delete BT Services numbers Using the answering machine from the handset Switch the answering machine on / offAnswering machine Outgoing messagesAnswer settings Record your own outgoing messageCheck or delete your outgoing message Record Message is highlighted. Press OKCall screening Record a memoFrequency is highlighted, press OK. Press Delete all old messages Message playbackDuring playback you have the following options Remote access Switch on/offTo enable/disable remote access Remote accessIf you forget to switch on your answering machine Operating your answering machine remotelySubscribe to the text messaging service Cost of the fixed line serviceText messaging SMS Sending messagesView messages in the Outbox Using the Draftbox Receiving messagesRead messages Press OK. Add more text if requiredService Centre numbers Press to cancel at any time and return to standbyEdit or delete templates Press OK and follow instructionsAdd or change Service Centre numbers Select Send Service CentreSwitch new text message alert on or off Message alertUsing additional handsets Registration of an additional handset when base Internal callsCall another handset At the baseWay conference call Transfer a callHandsets, press Help You hear the busy tone when you press Cannot access your messages from another phoneIcon flashes Answering machine messages have the wrong date and timeBase unit does not ring, but the lights are on Cannot register a handset to a baseYou keep hearing a beep Possible problems with text messaging Customer HelplineCannot send text Cannot receive textFurther help and advice for text queries on BT lines General sales enquiries Billing enquiriesUser Guide formats Refer to the telephone number shown on your telephone billGeneral information Safety informationReplacing the handset batteries Cleaning EnvironmentalGuarantee Conditions of this guarantee areProduct disposal instructions Product disposal instructions for residential usersWithin the 12 month guarantee period Technical informationFor your records How many telephones can I have?Connecting to a switchboard User Guide formatsDeclaration of Conformance Inserting a pauseWorking together, supporting energy saving products Offices worldwide
Related manuals
Manual 51 pages 36.45 Kb Manual 68 pages 3.76 Kb Manual 68 pages 29.41 Kb

1500 specifications

The BT 1500 represents a significant advancement in the realm of advanced telecommunications technology. This cutting-edge device is specifically designed to meet the demands of modern connectivity, marrying high performance with user-friendly features.

One of the main features of the BT 1500 is its exceptional voice quality, which is achieved through high-definition audio technology. This ensures that conversations are crisp and clear, making it ideal for both professional and personal use. The device is equipped with noise reduction capabilities, which effectively minimizes background noise, allowing users to focus on their calls without distractions.

The BT 1500 also incorporates a robust wireless range, utilizing the latest DECT (Digital Enhanced Cordless Telecommunications) technology. This allows users greater mobility within their homes or offices, ensuring they remain connected without being tethered to a specific location. The impressive range, combined with the multi-handset capability, enables seamless communication across larger spaces without compromising on quality.

Another standout characteristic is its user interface, which features a large, easy-to-read display. The intuitive menu allows users to navigate settings effortlessly, whether they are adjusting the volume, checking the call log, or accessing the phonebook that can store multiple contacts. Furthermore, the BT 1500 supports caller ID, giving users the ability to screen calls effectively.

In terms of energy efficiency, the BT 1500 is designed with sustainability in mind. It is equipped with a low power consumption mode, which not only reduces energy usage but also extends the battery life of the device. This ensures that users can rely on their phone for extended periods without the need for frequent recharging.

The device also supports various connectivity options, including Bluetooth compatibility. This allows users to connect to headsets or other devices wirelessly, enhancing the versatility of the BT 1500. Additionally, it supports various security features to protect user data and ensure secure communication.

Overall, the BT 1500 stands out as a technologically advanced, reliable, and user-friendly device that caters to the needs of the modern user. Its blend of high audio quality, extensive range, energy efficiency, and robust features make it a smart choice for those in search of a dependable telecommunications solution.
Top Page Image Contents