8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 36
BT Studio 3100 – Issue 1 – Edition 01 – 24.01.07 – 8004
36Help
Most problems are caused by the telephone and mains power cables being incorrectly connected, not connected at all, or by the power being turned off.
If you are experiencing a problem with your BT Studio 3100, check the following:
•That the mains power supply is correctly connected at both the base and at any chargers, and that the power is switched on at the wall socket.
•That the telephone line cord is correctly connected.
•That the handset batteries are installed correctly and charged.
No display
•Check that the batteries are correctly inserted into the handset and fully charged.
•Check that the handset is switched on. Press 
.
No dial tone
•Check that the telephone line cord is properly connected.
•Another handset may be using the line. Wait for the other handset to hang up.
icon flashing
•Handset is out of range. Move closer to the base.
•Check the mains power is connected and switched on.
•Handset not registered to the base. To register a handset, see page 33.
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com