BT 90 manual Telephone problems Possible cause Solution

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Help If you have any problems using your Freestyle 90, this section will give you the most common, easy-to-follow solutions.

Telephone problems

Possible cause

Solution

 

 

 

No dialling tone.

Telephone will not dial out.

Telephone cannot receive calls.

Beeps six times and drops calls.

Telephone not connected to telephone line.

Mains disconnected and back-up battery is not installed or is flat.

Power cut and back-up battery is not installed or is flat.

Handset battery is discharged.

Replace the handset on the base unit for 10 seconds and try again. If this does not work, disconnect the handset battery from the handset for 10 minutes. Also disconnect the mains power and back-up battery. Then reconnect the battery and reconnect the base unit to the mains, then replace the handset on the base unit for 10 seconds and try again.

Plug the telephone into the telephone line.

Reconnect and install or replace the back-up battery.

Wait until the power is restored and install or replace the back-up battery.

Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on.

You have a dialling tone but the telephone will not dial out.

You may be trying to use tone dialling on a pulse dialling exchange.

You are connected to a PBX and are not dialling the access code.

Set the mode switch to P-E(pulse dialling).

Use the PBX access code.

• Handset does not ring.

Handset battery is discharged.

Place the handset on the base unit

• No lights on handset.

 

and recharge it for 24 hours.

 

 

Handset does not ring, but lights show on the handset.

The handset ringer may be set to its minimum setting.

Increase the handset ringer volume.

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Contents Freestyle Page At a glance Telephone line Cord socket This guide Hints and tips boxesDate of purchase Place of purchase Serial number Purchase priceFreestyle 90 handset Handset aerial Check your telephone wall socketPlug the power cable into the back of the base unit Charge the handsetPlug the phone into the BT socket Place the handset on the base unit to rechargeExtend the base unit telescopic aerial To wall mount your productTo plan the location of the base unit Making and receiving calls Lift the handset off the base unitListen for the dialling tone Dial the number you want Press the Talk buttonLast number redial Press the Talk button and wait for a dialling toneTo redial the last number called Press the Quickdial button To store a number in the memoryTo dial a stored number To store a number of more than 20 digitsTo dial a stored number of more than 20 digits To change a stored numberUsing the Secrecy button Paging the handsetTo page the handset Changing the telephone settings To set the base unit ringer volumeTo set the tel mode switch To switch from Pulse to Tone dialling during a callTo insert a pause To use the recall buttonBT Select Services To use the 1471 featureCall Return Call WaitingOther services Registering your handset To register an additional handsetSetting the handset number Press the button four timesPress and release Whilst on a call ie. in talk mode Press the Secrecy button Press the Talk button or replace the handsetTo answer the call press the Talk button Telephone problems Possible cause Solution Help Need more help? To compatible switchboards To shared service party lines As an extension to a payphoneTechnical information To direct exchange linesSafety advice Transmission frequenciesTransmission frequencies of available channels Ringer Equivalence Number RENConnection information Maintenance Undo the plastic belt securing the battery packInstalling a handset battery pack and recharging To change the handset battery packDispose of Ni-Cad battery packs safely Event of a power failureCare of rechargeable battery pack General cleaningBT guarantees Freestyle 90 for a year, provided that GuaranteeSetting up IndexWall mounting Wall mounting Wall mounting Page Offices in Europe, North America, Japan and Asia Pacific 504222