Troubleshooting

PHONE DOES NOT RING

1.Line cord is disconnected at telephone outlet or at telephone.

2.Phone is OFF HOOK. Make certain the phone is well seated in the base.

NO DIAL TONE

Wire is disconnected at telephone or at wall jack. Test the telephone in a different wall jack. If it works, the first jack may be defective.

BLANK SCREEN

Check if the adapter is connected properly.

CALLERS ARE NOT DISPLAYED ON THE SCREEN

1.Verify that you have subscribed to the appropriate service (Caller ID and Call Waiting Caller ID) from your telephone company. If you only subscribed to Caller ID service the unit will not display call waiting caller ID information.

2.Check if your answering machine is set to answer before 2 rings.

NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING BEEP

Verify that you have subscribed to Call Waiting Caller ID service from your telephone company.

We encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by step per this instruction manual before you ask for service.

SAVE THESE INSTRUCTIONS