Cisco Systems 3911 manual Hold and Resume, Mute, Switching Between Multiple Calls

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Hang Up Using the Handset

Return the handset to its cradle.

Hang Up Using the Speakerphone

Press .

Hang Up One Call, and Preserve Another Call on the Same Line

Press . If necessary, remove the call from hold first by pressing .

Hold and Resume

Only one call can be active at any time; all other connected calls must be placed on hold

Put a Call on Hold

1.Make sure the call you want to put on hold is highlighted.

2.Press .

Remove a Call from Hold

1.Make sure the appropriate call is highlighted.

2.Press .

Engaging the Hold feature typically generates music or a beeping.

A held call is indicated by the call-on-hold icon: .

The line button with a held call blinks slowly.

Mute

With Mute enabled, you can hear other parties on a call and they cannot hear you. You can use Mute in conjunction with the handset or speakerphone.

Toggle Mute On or Off

Press .

Switching Between Multiple Calls

You can switch between multiple calls on your phone.

Switch Between Connected Calls on One Line

1.Make sure the call that you want to switch to is highlighted.

2.Press . Any active call is placed on hold and the selected call is resumed.

Switch Between Connected Calls on Different Lines

1.Select the other line. Any active call is placed on hold.

2.Make sure the call that you want to switch to is highlighted and press .

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Contents User Guide Overview Physical LayoutPage Connecting Your Phone Adjusting the Handset RestEnd a Call Switching Between Multiple Calls Hold and ResumeMute Viewing Multiple Calls Transferring CallsTransfer a Call Without Talking to the Transfer Recipient Forwarding All Calls to Another Number Making Conference CallsUsing Call Logs Speed DialingCustomizing the Phone Using Call Logs View your call logsDial from a call log While Connected to Another Call Accessing Voice Messages Using a Handset and SpeakerphoneAdjust the Volume Level for a Call Park a Call Phone Features and Functions List USA