Cisco Systems 7911G, 7941G, 7961G Mute a Call, Manage Call Waiting, Retrieve Voice-Mail Messages

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Mute a Call

To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear you.

To deactivate the mute function, use one of the following methods:

Press the Mute button again.

Lift the handset if you are using mute with the speakerphone.

Note The Mute feature does not generate music or beeps.

Manage Call Waiting

If you are on a call when a second call comes in, you hear a call-waiting tone or see a flashing indicator light on the handset rest, depending on the configuration of your phone.

To answer the new call on the same line, use the following method:

1.Use the Navigation button to select the call.

2.Press the Answer soft key to answer the call. The call on the other line is automatically put on hold. To return to the original call, use the following method:

1.Use the Navigation button to reselect the call.

2.Press the Resume soft key to reconnect to the call.

For calls on a separate line, press the Line button for the incoming call. The call on the other line is automatically put on hold.

To return to the original call, press the Line button associated with the original call.

Retrieve Voice-Mail Messages

To access voice messages, use the following method:

1.Select an available Cisco Unified IP phone line by lifting the handset, by pressing the speakerphone button, or by pressing a line button. Listen for the dial tone.

2.Press the Messages button, and follow the voice instructions.

Note When you have one or more new messages, if you have the message-waiting indicator (MWI) configured, the light on your handset is lit.

Call-Blocking (Toll Bar) Override

Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified time and day of week or date. The call-blocking override feature allows individual phone users to override the call blocking that has been defined.

To place calls when call-blocking is enabled, use the following method:

1.Press the Login soft key on the Cisco IP phone.

2.Enter the PIN that is associated with the phone.

Note Contact your system administrator for your personal identification number (PIN).

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Contents User Guide Name Description Physical LayoutConnecting Your Phone Cisco Unified IP Phone 7960G/7940G and 7961G/7941G Adjusting the Handset RestName Description 113656 Soft Key Description Soft Key DescriptionsURL Basic Place a Call Operating Your PhoneEnd a Call Speakerphone Place a CallHeadset Place a Call Answer a CallCall-Blocking Toll Bar Override Mute a CallManage Call Waiting Retrieve Voice-Mail MessagesStandard Conference Calls Transfer a CallForward All Calls Conference CallsMeet-Me Conference Call Place a Conference CallEnd a Conference Call Alternate Methods to End a Conference CallAd Hoc Conference Call Place a Call from Your Local DirectoryPlace a Call from Call History Program Personal Speed-Dial ButtonsPlace a Call from Your System Speed-Dial Directory View Call HistoryUse Audio Paging Use the Intercom FeatureClear Call History Activate Do Not Disturb Setting and Adjusting Your Cisco Unified IP PhonePhone Features and Functions List Page USA
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7941G, 7912G, 7906G, 7960G, 7911G specifications

The Cisco Systems 7911G is a versatile IP phone designed to enhance communication in enterprise environments. Targeting workers in various organizational settings, this model is known for its reliability, ease of use, and robust features that cater to both basic and advanced telephony requirements.

One of the key features of the Cisco 7911G is its support for Voice over IP (VoIP) technology. Using this technology allows for the transmission of voice signals over the internet rather than through traditional telephone lines. This not only reduces telephony costs but also offers enhanced functionality that integrates seamlessly with existing communication systems.

The phone is equipped with a monochrome graphical display that provides users with clear visibility of their call status, directory information, and menu options. With a resolution of 128x64 pixels, the screen is large enough to offer important information without overwhelming the user. This simplicity makes it an ideal choice for users who require straightforward functionality without the complexity of advanced features.

Ergonomically designed, the Cisco 7911G features a comfortable keypad with dedicated buttons for frequently used functions such as mute, hold, and transfer. It supports multiple lines, providing users with the ability to manage multiple calls simultaneously. Additionally, it offers programmable line keys that can be customized for speed dial or as soft keys for quick access to features.

The device supports Power over Ethernet (PoE), which allows the phone to receive power through the network cable rather than needing a separate power source. This feature not only simplifies installation but also enhances mobility within the workspace, as it reduces cable clutter.

Another significant characteristic of the Cisco 7911G is its compatibility with Cisco Unified Communications Manager, which ensures centralized management of telephony systems. It also supports a range of audio codecs that help in delivering high-quality audio during calls, reducing latency and improving overall communication quality.

Security is also a focus with the Cisco 7911G, as it features a secure access feature that includes Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) for encrypted voice communications. This ensures that sensitive conversations are protected from eavesdropping.

Overall, the Cisco Systems 7911G is a reliable, feature-rich IP phone that provides an excellent solution for organizations looking to upgrade their communication systems. Its combination of user-friendly design, powerful integrations, and security features makes it a cornerstone in the suite of Cisco telecommunications solutions.