Transfer a Call, Forward All Calls | Cisco Systems 7941G, 7961G

Transfer a Call

To transfer a selected call to another number, use one of the following methods:

•Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

•Consult transfer—Redirects the call after first allowing you to speak to the transfer recipient.

To transfer a call, use the following method:

1.During a call, press the Trnsfer soft key. The call is placed on hold.

2.Dial the number to which you want to transfer the call.

3.To make a blind transfer:

–Hang up the handset or press the BlndXfr soft key after you hear line ringing.

4.To make a consult transfer:

–Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.

–If the transfer fails, press the Resume soft key to return to the original call.

5.To cancel your consult call-transfer attempt:

–Press the EndCall soft key.

6.To reconnect to the original caller:

–Press the Resume soft key.

Forward All Calls

To forward all incoming calls to another number, use the following method:

1.Press the CFwdALL soft key.

2.Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a call to that number. Remember to include locally required prefix numbers. The phone display is updated to show that calls are to be forwarded.

3.Press the Accept soft key.

Note To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of CFwdALL soft key plus the Messages button, followed by the EndCall soft key.

To forward calls to a speed-dial number, use the soft key and button sequence of the CFwdALL soft key plus a speed-dialbutton, followed by the EndCall soft key.

4.To cancel call forwarding, press the Cancel soft key.

Conference Calls

Your Cisco Unified IP Phone provides three types of conference calls: Standard, Meet-Me, and Ad Hoc conference calls.

Standard Conference Calls

A standard conference call involves three parties.

You can create a standard conference in different ways, depending on your needs and the soft keys available on your phone:

•Confrn—Use this soft key to establish a standard conference by calling each participant. Standard conference calling is a default feature available on most phones.

•Join—Use this soft key to establish a standard conference by joining several calls already on one line.

7941G, 7912G, 7906G, 7960G, 7911G specifications

The Cisco Systems 7911G is a versatile IP phone designed to enhance communication in enterprise environments. Targeting workers in various organizational settings, this model is known for its reliability, ease of use, and robust features that cater to both basic and advanced telephony requirements.

One of the key features of the Cisco 7911G is its support for Voice over IP (VoIP) technology. Using this technology allows for the transmission of voice signals over the internet rather than through traditional telephone lines. This not only reduces telephony costs but also offers enhanced functionality that integrates seamlessly with existing communication systems.

The phone is equipped with a monochrome graphical display that provides users with clear visibility of their call status, directory information, and menu options. With a resolution of 128x64 pixels, the screen is large enough to offer important information without overwhelming the user. This simplicity makes it an ideal choice for users who require straightforward functionality without the complexity of advanced features.

Ergonomically designed, the Cisco 7911G features a comfortable keypad with dedicated buttons for frequently used functions such as mute, hold, and transfer. It supports multiple lines, providing users with the ability to manage multiple calls simultaneously. Additionally, it offers programmable line keys that can be customized for speed dial or as soft keys for quick access to features.

The device supports Power over Ethernet (PoE), which allows the phone to receive power through the network cable rather than needing a separate power source. This feature not only simplifies installation but also enhances mobility within the workspace, as it reduces cable clutter.

Another significant characteristic of the Cisco 7911G is its compatibility with Cisco Unified Communications Manager, which ensures centralized management of telephony systems. It also supports a range of audio codecs that help in delivering high-quality audio during calls, reducing latency and improving overall communication quality.

Security is also a focus with the Cisco 7911G, as it features a secure access feature that includes Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) for encrypted voice communications. This ensures that sensitive conversations are protected from eavesdropping.

Overall, the Cisco Systems 7911G is a reliable, feature-rich IP phone that provides an excellent solution for organizations looking to upgrade their communication systems. Its combination of user-friendly design, powerful integrations, and security features makes it a cornerstone in the suite of Cisco telecommunications solutions.