Cisco Systems 7921G manual Placing or Receiving Intercom Calls

Basic Call Handling

Placing or Receiving Intercom Calls

You can place an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. The one-way intercom call allows you to deliver a short message to the recipient. If the recipient’s handset or headset is in use, the audio is sent to the device in use. Any current call activity that your recipient is engaged in continues simultaneously.

The target destination receives an intercom-alert tone and can then choose to:

•Listen to the caller by selecting the intercom line with microphone muted (you can hear the caller, but the caller cannot hear you).

•End the intercom call by pressing the EndCall softkey. Do this if you do not want to hear the message.

•Talk to the caller by selecting the intercom line, and use either the handset, headset, or speaker. The intercom call becomes a two-way connection so that you can talk with the caller.

When using the intercom feature, be aware of the following:

•From an intercom line, you can only dial other intercom lines.

•You can use only one intercom line at a time.

•When your active call is being monitored or recorded, you cannot receive or place intercom calls.

•You cannot place an intercom call on hold.

Tip

If you log into your phone every day using your Extension Mobility profile, make sure that your system administrator configures your Extension Mobility profile to include the intercom feature.

If you want to...	Then...
Place an intercom call to a	1.	Press	.
preconfigured intercom target	2.	Select	(intercom line) to dial the target intercom number.
		After you hear the intercom-alert tone, begin speaking.

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0 47