Cisco Systems 7921G Tracing Suspicious Calls, Prioritizing Critical Calls, Choose Options Mcid

Page 67

Advanced Call Handling

Tracing Suspicious Calls

If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages.

If you want to...

Then...

 

 

Notify your system

Choose Options > MCID.

administrator about a

Your phone plays a tone and displays the message, “MCID successful.”

suspicious or harassing call

 

 

 

Prioritizing Critical Calls

In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone.

Keep these terms in mind:

•Precedence indicates the priority associated with a call.

•Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone.

If you...

Then...

 

 

 

 

Want to choose a priority

Contact your system administrator for a list of corresponding

 

(precedence) level for an outgoing

precedence numbers for calls.

 

call

 

 

 

 

 

Want to make a priority

Enter the MLPP access number (provided by your system

 

(precedence) call

administrator) followed by the phone number.

 

 

 

Hear a special ring (faster than

You are receiving a priority (precedence) call. An MLPP icon on

usual) or special call waiting tone

your phone screen indicates the priority level of the call.

 

 

 

 

Want to view priority level of a

Look for an MLPP icon on your phone screen:

 

call

Priority Call

 

 

 

 

Medium priority (immediate) call

 

 

High priority (flash) call

 

 

Highest priority (flash override) or Executive Override call

 

Higher priority calls are displayed at the top of your call list. If

 

 

you do not see an MLPP icon, the priority level of the call is

 

 

normal (routine).

 

 

 

 

Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unified Communications Manager 7.0

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Contents Americas Headquarters Page Cisco Unified Wireless IP Phone 7921G for Cisco Unified To enter space , . ‘ ~ ’ To enter # ? To enter ! @ $ % To enter * + / = \Contents Basic Call Handling Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationStatement Regulations. Statement Country. StatementFire Standard battery-CP-BATT-7921G-STDHealthcare Environments Power OutageUsing External Devices Regulatory DomainsCisco Product Security Overview Accessibility FeaturesInstalling or Removing the Phone Battery Connecting Your PhoneCharging Time if AC Power Charging the Phone BatteryBattery Type Supply Connected to Phone Using the AC Power Supply to Charge the Battery OL-16131-01 180350 If you want to Powering On the PhoneClick Dont prompt me again to install this software NextEntering and Editing Text Setting Username and PasswordsSettings Network Profiles Highlight Wlan Configuration and press ViewRegistering with Taps Headset InformationAudio Quality Subjective to the User Securing the Phone with a Lock Set and Cable Lock 181319 An Overview of Your Phone Understanding Buttons and Hardware ‘ ~ ’ # ?@ $ % + / = \Understanding Phone Screen Features 10140 Home Screen with Main Phone Screen Displayed Understanding the Home Screen DisplayHome Screen in Line View Understanding Feature Buttons and MenusAccessing the Help System on Your Phone Understanding Lines vs. Calls Using Phone ButtonsFor more Information, see See Tracing Suspicious Calls, Understanding Line and Call IconsIcon Line or call state Description To Another Number,Understanding Out-of-Range Alerts Cleaning the Phone Understanding Feature AvailabilityChoose Options NewCall Basic Call HandlingPlacing a Call-Basic Options If you want to Then SeeTips Phone Book or Ph Book if availablePress or Options Dial Choose Missed Calls , or Received Calls , or Placed CallsFor more information Placing a Call-Additional OptionsChoose Options CallBack while Directory ServicesCorporate Directory name can vary Press Options SubmitFast Dial Service Push to Talk Service Using the Push to TalkAnswering a Call Answer or Using Hold and ResumeEnding a Call If you want to Then For more information, seeBasic Call Handling Switching Between Multiple Calls Using MuteTransferring Calls Choose Options DirTrfr Choose Options SelectChoose Options iDivert On the Web, Forwarding Calls to Another NumberChoose Options CFwdAll User Options Web Pages,Choose Options DND Using Do Not DisturbMaking Conference Calls Using Conference FeaturesEndCall , or Options EndCall Using ConferenceUsing Join Participants,Choose Options ConfList. See Viewing or Removing Conference SelectMeetMe Using cBargeUsing Meet-Me Choose Options cBargeChoose Options Remove See Using Conference,Viewing or Removing Conference Participants Choose Options ConfListPlacing or Receiving Intercom Calls If you want to Then Line View Speed Dial Advanced Call HandlingSpeed Dialing Speed-Dial Hot KeyAbbreviated Dial Using Speed Dial and Fast DialFast Dial Choose Options GPickUp Picking Up a Redirected Call on Your PhoneChoose Options AbbrDial Choose Options PickUpChoose Options OPickUp Storing and Retrieving Parked CallsChoose Options HLog Logging Out of Hunt GroupsUsing Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Choose Options Barge or cBarge CBarge and BargeSee Viewing or Removing Conference Participants, Choose Options Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls If you want to Then If you Then Tracing Suspicious CallsPrioritizing Critical Calls Choose Options McidUsing Cisco Extension Mobility Using the Push to Talk Service Using the Application ButtonUsing a Handset, Headset, and Speakerphone Desktop charger in front of you when using Speakerphone Using AutoAnswer Obtaining HeadsetsCustomizing Rings Changing Phone SettingsSound Settings Alert Pattern Customizing Volume SettingsPhone Settings Sound Settings Volumes Select Docking Ring Select Docking SpeakerSelect Ring Output Select Phone Book Phone Settings Customize HomePhone Settings Display Settings Customizing the Phone ScreenPhone Settings Keypad Settings Changing Keypad SettingsUsing Any Key to Answer the Phone Highlight LED Coverage Indicator, then press Or ChangeSelect Keypad Auto Lock Setting the Keypad to Automatically LockNetwork Profiles Choose Phone Settings Keypad Settings Select Keypad ToneViewing Your Network Profile List Changing the Keypad TonesChoose Options Delete, or choose Options Exit Using Call Logs and DirectoriesUsing Call Logs Choose Missed Calls, or Received Calls, or Placed CallsDirectory Dialing Or Options Submit Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Directory Services Corporate Directory name canChoose Options Delete Directory Services Personal AddressAccess Personal Address Book Then press Options SubmitSelect Personal Fast Dials Choose Options NewChoose Options Fast Dial Personal Address BookUsing the Phone Book on Your Phone Assign any number as the primary number Dial Or OptionsMissed Calls, or Received Calls, or Placed Calls Speed Dials ContactAccessing Voice Messages Logging In to the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Continue Subscribing to Phone ServicesServices Service Name Tips for Navigating the User Options Web PagesCertificate Accessing Your User Options Web PagesUser Options Device Setting Up Speed Dials on the Web Configuring Features and Services on the WebClick Speed Dials See Configuring Fast Dials on the Web,Choose User Options Fast Dials Click Add New If you want to Then, do this after you logChoose User Options Personal Address Book Click Delete SelectedChoose User Options Fast Dials Using the Address Book Synchronization ToolIf you want to Then do this after you log Click Phone ServicesService Name Click Service URLChoose User Options User Settings Forwarding Calls to Another Number, Phone Settings,Click Line Settings Options DeviceUsing Cisco WebDialer Web Pages, Network Profile Network Configuration Host Name SettingsIf you Then For more information Understanding Additional Configuration OptionsSee Accessing Your User See Using a Shared LineSee Using BLF to Using a Shared LineUsing Cisco See Using AutoAnswerJoin fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom ExplanationDevice Information Network or Wlan Viewing Phone Administration DataCallBack fails If you are asked to ThenUsing the Quality Reporting Tool 100 OL-16131-01 Cisco One-Year Limited Hardware Warranty Terms 102 OL-16131-01 Index 104 105 106 PAB 108 109 110 OL-16131-01
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7921G specifications

The Cisco Systems 7921G is a notable wireless VoIP phone designed specifically for business environments. It enhances communication capabilities by merging the advantages of Voice over Internet Protocol (VoIP) with the mobility of wireless technology. The 7921G caters to the needs of enterprises that require reliable connectivity and flexibility.

One of the standout features of the Cisco 7921G is its ergonomic design, which includes a large color display screen that enhances usability. The phone's intuitive interface allows users to navigate through menus effortlessly. Additionally, the device supports a wide range of languages, making it a suitable option for global enterprises.

Technically, the 7921G operates on the IEEE 802.11b/g wireless standards, which ensures compatibility with existing Wi-Fi networks. It employs advanced security protocols such as WPA and WPA2 to safeguard communications against unauthorized access. This is critical for organizations where data security is a top priority.

The device supports a range of advanced telephony features, including call hold, transfer, and three-way conferencing. These features facilitate effective collaboration among team members, regardless of their physical locations. The 7921G also includes support for XML-based applications, enabling custom business applications to be integrated seamlessly.

Battery life is another essential characteristic of the Cisco 7921G. It comes equipped with a rechargeable battery that provides sufficient talk time for a busy workday. Furthermore, the phone features Energy Efficient Ethernet, enhancing power management and reducing overall operational costs.

Audio quality is paramount in any VoIP device, and the 7921G excels in this area with wideband audio technology. This ensures crystal-clear voice clarity, allowing for more natural conversations. In addition, the integration of advanced noise-cancellation technology minimizes background distractions, making conversations more focused and productive.

Moreover, the Cisco 7921G is designed to integrate seamlessly with Cisco Unified Communications Manager, providing IT departments with a unified management experience for VoIP deployment. The combination of features, technologies, and characteristics makes the Cisco 7921G a valuable asset for businesses seeking to improve their communication solutions, offering a balance of mobility, functionality, and security.
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