Page 6
Understanding Out-of-Range Alerts 29
Understanding Feature Availability 30
Cleaning the Phone 30
Basic Call Handling 31
Placing a Call—Basic Options 31
Placing a Call—Additional Options 33
Answering a Call 35
Ending a Call 36
Using Hold and Resume 36
Using Mute 38
Switching Between Multiple Calls 38
Transferring Calls 38
Forwarding Calls to Another Number 40
Using Do Not Disturb | 41 | |
Making Conference Calls 42 | |
Using Conference Features 42 | |
Using Conference | 43 | |
Using Join 43 | | |
Using cBarge 45 | | |
Using Meet-Me | 45 | |
Viewing or Removing Conference Participants 46 |
Placing or Receiving Intercom Calls | 47 |
| |
Speed Dialing 49 | | |
Using Speed Dial and Fast Dial | 50 |
Picking Up a Redirected Call on Your Phone 51 |
Storing and Retrieving Parked Calls | 52 |
Logging Out of Hunt Groups 53 | |
Using a Shared Line | 54 | |
Understanding Shared Lines 54
Using Barge to Add Yourself to a Shared-Line Call 54
Contents
Americas Headquarters
Page
Cisco Unified Wireless IP Phone 7921G for Cisco Unified
To enter * + / = \
To enter space , . ‘ ~ ’ To enter # ? To enter ! @ $ %
Contents
Basic Call Handling
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Using this Guide
Getting Started
If you want to Then
Safety and Performance Information
Finding Additional Information
Statement
Country. Statement
Regulations. Statement
Standard battery-CP-BATT-7921G-STD
Fire
Regulatory Domains
Power Outage
Using External Devices
Healthcare Environments
Accessibility Features
Cisco Product Security Overview
Connecting Your Phone
Installing or Removing the Phone Battery
Charging the Phone Battery
Charging Time if AC Power
Battery Type Supply Connected to Phone
Using the AC Power Supply to Charge the Battery
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180350
Next
Powering On the Phone
Click Dont prompt me again to install this software
If you want to
Highlight Wlan Configuration and press View
Setting Username and Passwords
Settings Network Profiles
Entering and Editing Text
Headset Information
Registering with Taps
Audio Quality Subjective to the User
Securing the Phone with a Lock Set and Cable Lock
181319
An Overview of Your Phone
Understanding Buttons and Hardware
# ?
‘ ~ ’
+ / = \
@ $ %
Understanding Phone Screen Features
10140
Understanding the Home Screen Display
Home Screen with Main Phone Screen Displayed
Understanding Feature Buttons and Menus
Home Screen in Line View
Accessing the Help System on Your Phone
Using Phone Buttons
Understanding Lines vs. Calls
For more Information, see
To Another Number,
Understanding Line and Call Icons
Icon Line or call state Description
See Tracing Suspicious Calls,
Understanding Out-of-Range Alerts
Understanding Feature Availability
Cleaning the Phone
If you want to Then See
Basic Call Handling
Placing a Call-Basic Options
Choose Options NewCall
Choose Missed Calls , or Received Calls , or Placed Calls
Phone Book or Ph Book if available
Press or Options Dial
Tips
Placing a Call-Additional Options
For more information
Press Options Submit
Directory Services
Corporate Directory name can vary
Choose Options CallBack while
Push to Talk Service Using the Push to Talk
Fast Dial Service
Answering a Call
If you want to Then For more information, see
Using Hold and Resume
Ending a Call
Answer or
Basic Call Handling
Using Mute
Switching Between Multiple Calls
Transferring Calls
Choose Options Select
Choose Options DirTrfr
Choose Options iDivert
User Options Web Pages,
Forwarding Calls to Another Number
Choose Options CFwdAll
On the Web,
Using Do Not Disturb
Choose Options DND
Using Conference Features
Making Conference Calls
Participants,
Using Conference
Using Join
EndCall , or Options EndCall
Select
Choose Options ConfList. See Viewing or Removing Conference
Choose Options cBarge
Using cBarge
Using Meet-Me
MeetMe
Choose Options ConfList
See Using Conference,
Viewing or Removing Conference Participants
Choose Options Remove
Placing or Receiving Intercom Calls
If you want to Then
Speed-Dial Hot Key
Advanced Call Handling
Speed Dialing
Line View Speed Dial
Using Speed Dial and Fast Dial
Abbreviated Dial
Fast Dial
Choose Options PickUp
Picking Up a Redirected Call on Your Phone
Choose Options AbbrDial
Choose Options GPickUp
Storing and Retrieving Parked Calls
Choose Options OPickUp
Logging Out of Hunt Groups
Choose Options HLog
Using a Shared Line
Using Barge to Add Yourself to a Shared-Line Call
Understanding Shared Lines
CBarge and Barge
Choose Options Barge or cBarge
See Viewing or Removing Conference Participants,
Using BLF to Determine a Line State
Choose Options Private
Making and Receiving Secure Calls
If you want to Then
Choose Options Mcid
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Using Cisco Extension Mobility
Using the Application Button
Using the Push to Talk Service
Using a Handset, Headset, and Speakerphone
Desktop charger in front of you when using Speakerphone
Obtaining Headsets
Using AutoAnswer
Changing Phone Settings
Customizing Rings
Customizing Volume Settings
Sound Settings Alert Pattern
Phone Settings Sound Settings Volumes
Select Docking Speaker
Select Docking Ring
Select Ring Output
Customizing the Phone Screen
Phone Settings Customize Home
Phone Settings Display Settings
Select Phone Book
Highlight LED Coverage Indicator, then press Or Change
Changing Keypad Settings
Using Any Key to Answer the Phone
Phone Settings Keypad Settings
Setting the Keypad to Automatically Lock
Select Keypad Auto Lock
Changing the Keypad Tones
Choose Phone Settings Keypad Settings Select Keypad Tone
Viewing Your Network Profile List
Network Profiles
Choose Missed Calls, or Received Calls, or Placed Calls
Using Call Logs and Directories
Using Call Logs
Choose Options Delete, or choose Options Exit
Directory Dialing
Directory Services Corporate Directory name can
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
Or Options Submit
Then press Options Submit
Directory Services Personal Address
Access Personal Address Book
Choose Options Delete
Personal Address Book
Choose Options New
Choose Options Fast Dial
Select Personal Fast Dials
Using the Phone Book on Your Phone
Assign any number as the primary number
Or Options
Dial
Missed Calls, or Received Calls, or Placed Calls
Contact
Speed Dials
Accessing Voice Messages
Accessing Your User Options Web Pages
Logging In to the User Options Web Pages
If you want to Then do this
Tips for Navigating the User Options Web Pages
Subscribing to Phone Services
Services Service Name
Continue
Accessing Your User Options Web Pages
Certificate
User Options Device
Configuring Features and Services on the Web
Setting Up Speed Dials on the Web
See Configuring Fast Dials on the Web,
Click Speed Dials
Click Delete Selected
If you want to Then, do this after you log
Choose User Options Personal Address Book
Choose User Options Fast Dials Click Add New
Using the Address Book Synchronization Tool
Choose User Options Fast Dials
Click Phone Services
If you want to Then do this after you log
Click Service URL
Service Name
Choose User Options User Settings
Options Device
Phone Settings,
Click Line Settings
Forwarding Calls to Another Number,
Using Cisco WebDialer
Web Pages,
Settings
Network Profile Network Configuration Host Name
See Using a Shared Line
Understanding Additional Configuration Options
See Accessing Your User
If you Then For more information
See Using AutoAnswer
Using a Shared Line
Using Cisco
See Using BLF to
Symptom Explanation
Troubleshooting Your Phone
General Troubleshooting
Join fails
If you are asked to Then
Viewing Phone Administration Data
CallBack fails
Device Information Network or Wlan
Using the Quality Reporting Tool
100 OL-16131-01
Cisco One-Year Limited Hardware Warranty Terms
102 OL-16131-01
Index
104
105
106
PAB
108
109
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