Qualcomm GSP-1600 manual Troubleshooting, Problem Solution

Page 77

Troubleshooting

If you have a problem with your phone that you cannot solve by following these troubleshooting tips, contact your satellite or cellular service provider. (You may have different service providers for Globalstar satellite service and cellular service.)

Problem	Solution

Turning the phone on	■ Hold	for more than one second.

■Check the battery installation.

■Recharge or replace the battery.

Charging the battery	■ Install only QUALCOMM batteries.
	■ Check that the battery contacts are
	clean and dry.
	■ Check the charger connection.
	■ If the battery does not charge at first,
	remove the charger plug from the
	phone, wait ten seconds, and then
	reinsert the plug.
	■ Check the battery temperature. If it is
	too warm, allow it to cool before
	recharging it.
	■ Replace the battery if it is several
	years old.

Battery draining quickly	■ Check that your Globalstar satellite
	antenna is pointing straight up and
	has a clear view of the sky to conserve
	battery life.
	■ Set the backlight option to “off” (see
	Backlight, page 42).
	■ Replace the battery if it is several
	years old.
	■ Check the battery temperature. If
	temperatures are too warm or too cold,
	battery life is decreased.

69

Image 77

Contents Qualcomm Globalstar GSP-1600 Tri-Mode Phone User Guide Page Contents Call History Menu Battery Care and Maintenance Page Vii Viii Solving problems Contacting customer serviceGetting Started Understanding your phonePreparing for satellite calls Manually selecting call modeTo manually select a call mode Getting Started Making cellular calls Making satellite callsTo receive a satellite or cellular call Making data callsReceiving satellite or cellular calls Displaying your phone number Ending callsPhone Basics Phone features and keypadPhone Basics Icon Display indicatorsInformation key Security moduleAntenna basics Calling Basics Standby modeTurning the phone on Turning the phone offEntering numbers Power save modeTo enter numbers To edit numbersMaking emergency calls Possible service provider servicesRedialing a call Muting a callCaller ID Call waitingThree-way calling Menu Basics Navigating and using menus Accessing main menuTo save changes or a setting To navigate the menusEntering letters and other characters Phone Book MenuEntering pauses To enter pauses when entering numbersSaving entries To save entriesTo find an entry Finding entriesSave Erasing entries Editing entriesMaking entries secret Press optionsSending tones Viewing numbersPrepending numbers One-touch dialing Speed dialingCall History Menu Accessing call history listViewing call history details Voice messages To access voice mail notificationsMessages Menu Text messages To access text messagesTo call your voice mail system To erase voice message notificationsTo erase text messages Storing text messagesTo call back numbers in text messages To lock or unlock text messages Locking and unlocking text messagesTo avoid running out of memory Scratchpad Features MenuKey Guard To set the baud rate DataLast Call Call Information MenuHome Calls Roam CallsAll Calls Recent CallsData Calls To reset the counter to zero Resetting call countersTo undo the counter reset UndoCall Information Menu Lock code Security MenuLocking the phone To lock the phoneEntering a new lock code Restricting the phoneEntering priority numbers To restrict the phoneErasing phone book entries Erasing call history listErasing SMS messages To erase the entire call history listTo reset preferences Resetting preferencesEntering PIN To enter your PINPreferences Menu Ringer VolumeSounds Ringer TypeTo silence the ringer when receiving a call Earpiece VolumeTo adjust the earpiece volume To adjust the key beep soundTo adjust the key beep volume Key Beep VolumeKey Beep Length Mute StereoBacklight DisplayTo mute the stereo To set the backlightManual Hyphens BannerAuto Hyphens To set the time format Show TimeGlobalstar Time Zone To set the SMS time stamp SMS TimeTo select a different time zone Alerts LanguageFade MinuteCalling Service ChangeNew Message Auto AnswerOne-Touch Dial Auto RedialTo set auto redial To set one-touch dialSend PIN Any-Key AnswerTo set any-key answer To set Send PINPreferences Menu Status To access status informationSystem Menu Find Home Service Provider SelectVersion To force the phone to find homeTo view the Known, Preferred, or Prohibited Lists Registering phoneViewing lists Editing lists Adding to listsErasing from Prohibited List To add to the Preferred or Prohibited ListsTerritory Service ProviderForce Service Provider Selection Auto Mode Manual ModeTo manually select a mode To set auto modeTo set Auto NAM NAM SelectTo set the NAM My NumbersTo set the system To display your three phone numbersBattery Battery Care and MaintenanceBattery care and charging Service Mode Talk Time Standby TimeLow battery Battery chargersBattery replacement Battery removalBattery Care and Maintenance Exposure to radio frequency signals Safety InformationAntenna care Phone operationElectronic devices DrivingPacemakers Hearing aidsAircraft Battery careBlasting areas Potentially explosive atmospheresOther safety issues Accessories Hands-free car kit Problem Solution TroubleshootingTroubleshooting Troubleshooting Troubleshooting Index Index-2 PIN Safety Index-5 Index-6

Related manuals

Manual 78 pages 12.76 Kb

Manual 108 pages 60.03 Kb