Qualcomm GSP-1600 manual Getting Started, Understanding your phone, Contacting customer service

Getting Started

It is very important that you read this section because your tri-mode phone is unique – it combines satellite technology and cellular technology in one phone. For more detailed information on usage, refer to the other sections in this guide. If you need further assistance, see Solving problems, page 1.

Understanding your phone

Consider your phone as “two phones in one” because it requires operation in two distinct ways to make and receive two different types of calls:

■Satellite calls – Calls made via satellite. This is known as Globalstar satellite mode.

■Cellular calls – Calls made by cellular phone technology. There are two cellular modes: digital mode and analog mode.

Tip

The calling mode has probably been preset on your phone. To view or change the current setting, set your mode preference (see Auto Mode, page 56) so the mode is automatically selected when you turn your phone on (see Manual Mode, page 56).

Contacting customer service

You may have different service providers for Globalstar satellite service and cellular service. Contact the appropriate service provider for customer service.

Solving problems

If you have problems using your phone, see Troubleshooting, page 69. If you still have trouble, contact your satellite or cellular service provider.

Understanding this guide

These conventions or representations are used in this guide:

Type of Action	Example			Action
Key Presses	Press	.		Press key briefly.
	Press and hold		.	Press key for more than one
				second.
Using SMART	Press	book.		Press the SMART KEY button
KEY™ options				under the appropriate
				option on the screen.
Scrolling	Scroll to select			Press either the volume
	“yes” or “no.”			buttons on the side of the
				phone or	and	.

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