Qualcomm GSP-1600 manual Troubleshooting

Page 78

Troubleshooting

Problem

Solution

 

 

 

 

 

 

 

Making calls

Rotate or fully extend the appropriate

 

antenna.

 

 

 

 

In Globalstar satellite mode, be sure

 

the satellite antenna has a clear view

 

of the sky.

 

 

 

 

Check that you selected the correct

 

service mode:

 

 

 

 

Globalstar: Press and hold

 

to

 

 

 

 

 

display the mode menu, and press

 

for Globalstar.

 

 

 

 

Cellular: Press and hold

 

to

 

 

 

 

 

display the mode menu, and press

 

for Digital or

for Analog.

Remove all service providers from the Prohibited List (see Erasing from Prohibited List, page 54).

If “Service Not Found” displays, check the auto preference and mode selection settings (see Auto Mode, page 56, and Manual Mode, page 56).

Check the signal strength indicator.

Check that the security module is properly installed. If the security module was removed, turn the phone off and on.

If “Calling is Restricted” displays, check the Restrict Phone setting under the Security menu.

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Contents Qualcomm Globalstar GSP-1600 Tri-Mode Phone User Guide Page Contents Call History Menu Battery Care and Maintenance Page Vii Viii Getting Started Contacting customer serviceSolving problems Understanding your phoneManually selecting call mode To manually select a call modePreparing for satellite calls Getting Started Making satellite calls Making cellular callsMaking data calls Receiving satellite or cellular callsTo receive a satellite or cellular call Ending calls Displaying your phone numberPhone features and keypad Phone BasicsPhone Basics Display indicators IconSecurity module Antenna basicsInformation key Turning the phone on Standby modeCalling Basics Turning the phone offTo enter numbers Power save modeEntering numbers To edit numbersRedialing a call Possible service provider servicesMaking emergency calls Muting a callCall waiting Three-way callingCaller ID Menu Basics To save changes or a setting Accessing main menuNavigating and using menus To navigate the menusPhone Book Menu Entering letters and other charactersSaving entries To enter pauses when entering numbersEntering pauses To save entriesFinding entries SaveTo find an entry Making entries secret Editing entriesErasing entries Press optionsViewing numbers Prepending numbersSending tones Speed dialing One-touch dialingAccessing call history list Call History MenuViewing call history details To access voice mail notifications Messages MenuVoice messages To call your voice mail system To access text messagesText messages To erase voice message notificationsStoring text messages To call back numbers in text messagesTo erase text messages Locking and unlocking text messages To avoid running out of memoryTo lock or unlock text messages Features Menu Key GuardScratchpad Data To set the baud rateHome Calls Call Information MenuLast Call Roam CallsRecent Calls Data CallsAll Calls To undo the counter reset Resetting call countersTo reset the counter to zero UndoCall Information Menu Locking the phone Security MenuLock code To lock the phoneEntering priority numbers Restricting the phoneEntering a new lock code To restrict the phoneErasing SMS messages Erasing call history listErasing phone book entries To erase the entire call history listEntering PIN Resetting preferencesTo reset preferences To enter your PINSounds Ringer VolumePreferences Menu Ringer TypeTo adjust the earpiece volume Earpiece VolumeTo silence the ringer when receiving a call To adjust the key beep soundKey Beep Length Key Beep VolumeTo adjust the key beep volume Mute StereoTo mute the stereo DisplayBacklight To set the backlightBanner Auto HyphensManual Hyphens Show Time Globalstar Time ZoneTo set the time format SMS Time To select a different time zoneTo set the SMS time stamp Fade LanguageAlerts MinuteNew Message Service ChangeCalling Auto AnswerTo set auto redial Auto RedialOne-Touch Dial To set one-touch dialTo set any-key answer Any-Key AnswerSend PIN To set Send PINPreferences Menu To access status information System MenuStatus Version Service Provider SelectFind Home To force the phone to find homeRegistering phone Viewing listsTo view the Known, Preferred, or Prohibited Lists Erasing from Prohibited List Adding to listsEditing lists To add to the Preferred or Prohibited ListsService Provider Force Service Provider SelectionTerritory To manually select a mode Manual ModeAuto Mode To set auto modeNAM Select To set Auto NAMTo set the system My NumbersTo set the NAM To display your three phone numbersBattery care and charging Battery Care and MaintenanceBattery Service Mode Talk Time Standby TimeBattery chargers Low batteryBattery removal Battery replacementBattery Care and Maintenance Antenna care Safety InformationExposure to radio frequency signals Phone operationPacemakers DrivingElectronic devices Hearing aidsBlasting areas Battery careAircraft Potentially explosive atmospheresOther safety issues Accessories Hands-free car kit Troubleshooting Problem SolutionTroubleshooting Troubleshooting Troubleshooting Index Index-2 PIN Safety Index-5 Index-6
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