EN
TROUBLESHOOTING
If your phone is not working correctly, check the points here before returning it for repair. Whatever the problem, you should first check that:
•You have installed the base unit correctly, and it is plugged into the phone line and the main power socket.
•The main power is switched on at the socket.
•You have installed the batteries into the handset.
If the problem persists, please contact your local stockist.
Never attempt any repairs or adjustments yourself – you could make the problem worse and invalidate your guarantee.
HANDSET / BASE UNIT
Problems with making and answering calls: “I cannot make or answer calls.”
•Try moving the handset closer to the base unit.
•If this doesn’t work, try a different position for the base unit – perhaps higher up if possible.
•The battery charge level may be low – place the handset in the charging cradle of the base unit to recharge the battery.
•Switch off the power at the main socket, wait a few seconds and then switch the power back on, this may solve the problem.
“When I press the buttons on my handset, digits appear on the display but I cannot make an outside call.”
•Try moving the handset closer to the base unit.
•If this doesn’t work, try a different position for the base unit. Make sure it is not near any electrical equipment, such as another phone, TV, radio, washing machine, fridge, etc. If possible, position the base unit higher up.
•If any other handsets are registered to the same base unit, make sure
they are not already on a call – you would see 
on your own handset.
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