Operational Difficulty | What to Check | ||
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| Messages consist of dial tone only | This can occur if the calling party hangs up | |
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| without leaving a message and the answer/ |
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| record machine requires a signal from the |
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| Central Office before terminating the recording |
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| process. If the machine has a "voice activation" |
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| (VOX) setting, switching to VOX will often |
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| prevent the problem. |
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Credit Card Readers | SPIRIT customized | ||
| Won't dial out | ||
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| ADMIN switch setting |
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Facsimile Machine |
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| Won't dial out | SPIRIT customized | |
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| ADMIN switch setting |
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| Data distortion or interruption | MODE switch setting |
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| Doesn't answer | SPIRIT customized ringing options* |
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| Answers on Held Call Reminder | Set facsimile machine to answer after two or |
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| more rings |
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* Check with the person in your organization responsible for the SPIRIT System.
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